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TownePlace Suites Austin Northwest: Traveler Reviews

2.5 of 5
10024 North Capital of TX Highway North, Austin, TX 78759 (Northwest Austin)
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TownePlace Suites Austin Northwest
Ranked #105 of 179 hotels in Austin
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25 reviews from our community

    Trip type
Traveler rating
    4
    9
    10
    2
    0
Date Rating
Texas
Top Contributor
60 reviews 60 reviews
41 hotel reviews
Reviews in 23 cities Reviews in 23 cities
28 helpful votes 28 helpful votes
“A touch of old school”
4 of 5 stars Reviewed October 23, 2012

Service at the Towneplace Austin is outstanding but the property feels a little more like an '80s apartment complex than a hotel. The property is divided into two seperate buildings which is a little awkward considering you have to leave one building and cross the parking lot just to get ice. The lobby is very small, more like a lobby of a motor inn than a Marriott property. Breakfast was ok but very limited. The rooms are nice, roomy and clean. Location is great for shopping, eating, movies. Easy access to the freeways and only 10-15 minute drive to downtown.

  • Stayed October 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
53 reviews 53 reviews
3 hotel reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
“When in Austin, Texas stay here!!!!”
5 of 5 stars Reviewed October 15, 2012

This place is fantastic! The staff is friendly and very knowledgeable of the area and very willing to help in any way possible. They helped us find parking for the Texas football game and gave us information regarding shopping and sightseeing. They also have a full breakfast every morning that includes healthy options as well(outstanding!). The room was clean and very convenient. It had a little kitchen with a refrigerator, stove,microwave sink/garbage disposal etc. It also has free wifi, usb ports and everything you need for your electronics. They pretty much thought of everything and the housekeeping service was excellent as well. We were there for 5 days and it was a very comfortable/convenient experience. It may be one of the best experiences we have had and we travel a good bit.

Room Tip: try to get a room on the 1st floor right up from the front desk and breakfast area
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas, United States
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Always great and now Hot Food in the morning”
4 of 5 stars Reviewed October 11, 2012

I have stayed here at least a dozen times and never been disappointed. I always book my room through their front desk and the staff has always been gracious. My arrival time is usually very late and never an issue. The recent updates to the hotel are very nice and the beds are great. As of recent they have added a hot breakfast a pleasant updated to cold rolls and cereal. I stay in plenty of hotel across the nation and you have sound noise in all of them, for the value and location this is a great find.

Room Tip: Stay away from the side doors and stairs the door slaming all night and people going up and down the...
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
Reviews in 18 cities Reviews in 18 cities
14 helpful votes 14 helpful votes
“Basic, budget hotel that fit our needs”
3 of 5 stars Reviewed September 30, 2012

In August, we took a four-day mini-vacation and stayed at this Northwest Austin property right off Mo-Pac. This was a great location for us as we were near the Domain shopping complex and not too far from K1 racing, MT Supermarket, and downtown museums. Compared to pricier, more centrally-located hotels, this property offers larger suites and complimentary wi-fi, parking, and a hot and cold breakfast buffet. When we checked in, we were greeted warmly by the professional front desk staff and throughout our stay were treated kindly by management and service personnel. In fact, we personally experienced management go above and beyond to assist us and other guests during busy check-in periods.

We enjoyed the two bedroom suite - it was comfortable, clean, spacious, and the finishes in the bathroom and full kitchen were updated and attractive. However, there are a few concerns about the property, which include: the sofa in the suite was stiff and uncomfortable, the elevator is dated and shabby, the lobby is small and can get crowded, and the pool and breakfast areas are tiny and the layouts are poorly designed. Having said that, we would definitely return and strongly recommend a top floor, corner room if you're staying in a two-bedroom suite in the main building. Also, currently you can check the hotel's website for promotions such as complimentary gift cards and gas cards for certain room accommodations/length of stays.

Room Tip: We strongly recommend a top floor, corner room if you're staying in a two-bedroom suite in the m...
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  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Larnaca, Cyprus
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“Nice place, great staff and very good location”
5 of 5 stars Reviewed June 12, 2012

I often stay in "suites style" hotels. This was the first of Marriott's brand. Hotel is nice and clean, everything works and the staff were available and helpful all the 4 days I was there. This is also a better location than I expected. 30 mins in the rush-hour from downtown, 40 minutes at most to the airport. And great location for shopping and restaurants. Some even in walking distance. I will stay here next time I am in Austin.

  • Stayed June 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
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Additional Information about TownePlace Suites Austin Northwest

Also Known As:
Towneplace Suites Austin Northwest Hotel Austin
Towneplace Suites Austin Northwest Hotel
Towneplace Suites Austin
Address: 10024 North Capital of TX Highway North, Austin, TX 78759
Phone Number:
Region: United States > Texas > Austin > Northwest Austin
Amenities:
Business Center Fitness Center Free Breakfast Free Parking Kitchenette Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
Ranked #105 of 179 hotels in Austin
Price Range: $
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Residential style living with the comforts of a townhouse community - Northwest Austin. ... more   less 
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