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“Great value” 4 of 5 stars
Review of SpringHill Suites Austin South

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SpringHill Suites Austin South
3.0 of 5 Hotel   |   4501 South IH-35, Austin, TX 78744   |  
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Ranked #94 of 191 Hotels in Austin
Ft. Lauderdale, FL
Level Contributor
63 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Great value”
4 of 5 stars Reviewed November 11, 2013

Nice stay for the price! There are several hotels in this area along I35, and this one proved to be a good choice for us. Nice breakfast included, free wi fi, no gimmicks, fridge, coffee maker and microwave in the room. Well laid out semi-suite (one large room with sitting area, desk, kitchen area next to and open to the bedroom)

  • Stayed November 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katrina G, Director of Sales at SpringHill Suites Austin South, responded to this review, November 15, 2013
Thank you so much for you review! We appreciate the time it takes for you to let us know how we are doing. I am so happy that you enjoyed all of our amenities, breakfast, and our room layout. We look forward to having you stay with us again soon!
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178 reviews from our community

Traveler rating
    52
    63
    33
    21
    9
See reviews for
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Fort Worth, Texas, United States
1 review
5 of 5 stars Reviewed November 7, 2013

Springhill Suites is a great hotel to stay at. The price was great for the stay. The customer service was very friendly. I would recommend anybody to stay here if they are looking for a room in Austin.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katrina G, Director of Sales at SpringHill Suites Austin South, responded to this review, November 11, 2013
Hello Claudia,

Thank you so much for taking the time to give us a great review! We are so happy you enjoyed your stay with us and we hope to have you back soon!

Thank you again!
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Arlington, Texas
1 review
5 of 5 stars Reviewed November 4, 2013

Booked Hotel online and stayed Fri - Sun. The staff allowed us to do a early check in. The room was very clean. The entire Staff from the front desk, Cleaning Attendants to the Kitchen Staff was exceptional. My Family and I were very pleased overall and we will stay here again when we return to Austin. Thank you SpringHill Suites for the Awesome Job you did!!!

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mara D, Director of Sales at SpringHill Suites Austin South, responded to this review, November 6, 2013
Thank you so much for your wonderful review of our hotel. We are so happy that you enjoyed your stay with us. We look forward to having you and your family stay with us again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auburn, Washington
Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed October 29, 2013

We have stayed at many Marriott Hotels and have a few years been Platinum Award members. Never have we stayed at a property with better customer service. We stay 3 day and with a second room with guest for 1. From the minute we checked it is was amazing. The food was great, the buffet was always full and the staff even cleared plate (on a buffet). the front desk would do anything to make you stay comfortable and ask questions (Amy) was amazing. During breakfast the manager Kim came around to table asking the guest what their plans were for the day and giving suggestions for Austin to improve their experience, she knew the area!! Which I might add she recommended we visited the State Capital on Sunday. I've seen a lot of State Capital but Texas really does win hand down on the best and greatest state history.
The SpringHill has a shuttle that runs downtown when scheduled so we didn't miss having a car. It also sits next door to a Marriott Courtyard, Residence Inn, Fairfield and a Marriott so you have the best of all. Your restaurant is there, the deli and the Starbucks!!

Room Tip: All the rooms have a refrigerator and microwave with slightly separated sitting room.
See more room tips
  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mara D, Director of Sales at SpringHill Suites Austin South, responded to this review, November 6, 2013
Wow! Thank you so much for taking the time to give us such a wonderful review. We are so happy that you enjoyed our hotel and staff. We look forward to having you back soon!
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San Antonio, Texas, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed October 27, 2013

Great value! We stayed here Fri to Sat night! Front of the house was really accommodating, they saw we were checking in with young kids and let us check in early allowed us a late checkout even though they were fully booked! The Jacuzzi tub in our room was wonderful! The rooms were super clean, housekeeping was excellent, they even came to open our sofa bed and set up our crib in the evening! Breakfast was not bad at all! Overall excellent customer service, really comfortable bed and just really we'll run! Will definitely book again when I'm back in Austin!

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mara D, Director of Sales at SpringHill Suites Austin South, responded to this review, November 6, 2013
Edlyn, thank you so much for your kind review. I am so happy that our staff was able to help you with everything you needed. We appreciate you taking the time to let us know how we are doing. Please come back and stay with us again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Antonio, Texas
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed October 22, 2013

For traveling on business, this is a great hotel; not too expensive; staff is accommodating; breakfast offerings are good and hot dishes change every day. Easy access; rooms are comfortable, as are the beds, and they have feather pillows which is a plus for me. Coffee is very good too. Small kitchen area in the rooms and free Wi-Fi are also nice.

Green Features: appreciated the opportunity to "pass" on having sheets and towels changed every day.
  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katrina G, Director of Sales at SpringHill Suites Austin South, responded to this review, November 6, 2013
Thank you for you great review! We are happy that you enjoyed our breakfast and rooms. We look forward to having you here again soon!

Best Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Antonio, Texas
2 reviews
5 of 5 stars Reviewed October 14, 2013

One of the best hotels I've stayed at amenities-wise that is reasonable. The breakfast was loaded with scrambled eggs, sausage patties, oatmeal, cold cereals, waffles, coffee, and juice. Staff was awesome to boot! This place is a must stay!

Stayed October 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mara D, Director of Sales at SpringHill Suites Austin South, responded to this review, October 15, 2013
Thank you so much for taking the time to give us such a great review! We are so happy you enjoyed your stay with us. We look forward to seeing you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites Austin South

Address: 4501 South IH-35, Austin, TX 78744
Location: United States > Texas > Austin
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #94 of 191 Hotels in Austin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Austin South 3*
Number of rooms: 152
Official Description (provided by the hotel):
The SpringHill Suites Austin South has been renovated! Located just off IH-35 and 8 miles from AUS Airport, our south Austin hotel features renovated suites with microwaves, mini-fridges and 25% more space than traditional Austin Airport hotel rooms. Just six miles from downtown Austin, we offer a free evening shuttle to 6th Street, the convention center and UT Austin. Guests love our free amenities including hot breakfast, WiFi, parking and indoor pool and 24-hour gym. Choose the newly-renovate SpringHill Suites Austin South and you'll see why we're a top choice among Austin Airport hotels. ... more   less 
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Also Known As:
Springhill Suites Austin South Hotel Austin

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