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“Excellent stay” 5 of 5 stars
Review of SpringHill Suites Austin South

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SpringHill Suites Austin South
3.0 of 5 Hotel   |   4501 South IH-35, Austin, TX 78744 (South Austin)   |  
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Free Parking
Ranked #89 of 183 hotels in Austin
San Antonio, Texas, United States
1 review
“Excellent stay”
5 of 5 stars Reviewed October 27, 2013

Great value! We stayed here Fri to Sat night! Front of the house was really accommodating, they saw we were checking in with young kids and let us check in early allowed us a late checkout even though they were fully booked! The Jacuzzi tub in our room was wonderful! The rooms were super clean, housekeeping was excellent, they even came to open our sofa bed and set up our crib in the evening! Breakfast was not bad at all! Overall excellent customer service, really comfortable bed and just really we'll run! Will definitely book again when I'm back in Austin!

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mara D, Director of Sales at SpringHill Suites Austin South, responded to this review, November 6, 2013
Edlyn, thank you so much for your kind review. I am so happy that our staff was able to help you with everything you needed. We appreciate you taking the time to let us know how we are doing. Please come back and stay with us again soon!
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138 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
San Antonio, Texas
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 22, 2013

For traveling on business, this is a great hotel; not too expensive; staff is accommodating; breakfast offerings are good and hot dishes change every day. Easy access; rooms are comfortable, as are the beds, and they have feather pillows which is a plus for me. Coffee is very good too. Small kitchen area in the rooms and free Wi-Fi are also nice.

Green Features: appreciated the opportunity to "pass" on having sheets and towels changed every day.
  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katrina G, Director of Sales at SpringHill Suites Austin South, responded to this review, November 6, 2013
Thank you for you great review! We are happy that you enjoyed our breakfast and rooms. We look forward to having you here again soon!

Best Regards
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San Antonio, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed October 14, 2013

One of the best hotels I've stayed at amenities-wise that is reasonable. The breakfast was loaded with scrambled eggs, sausage patties, oatmeal, cold cereals, waffles, coffee, and juice. Staff was awesome to boot! This place is a must stay!

Stayed October 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mara D, Director of Sales at SpringHill Suites Austin South, responded to this review, October 15, 2013
Thank you so much for taking the time to give us such a great review! We are so happy you enjoyed your stay with us. We look forward to seeing you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lake Forest, Illinois
Top Contributor
122 reviews 122 reviews
67 hotel reviews
Reviews in 67 cities Reviews in 67 cities
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed September 25, 2013

My room (605) was exceptionally clean and comfortable, and the staff were very friendly and helpful with directions and restaurant information. The room had two queens and was spacious. There was a ceiling fan in the area with the desk and microwave/fridge which was a nice touch. The hotel was very quiet. The breakfast is great--they have a wafflemaker that makes waffles shaped like Texas, along with rotating items like eggs, sausage, etc. Also cold cheese and meats, plus all the usual cereal, yogurt, and oatmeal products. The location is not far from downtown Austin, yet also in the middle of an office park with not much within walking distance. I didn't have a car, so I took the bus to get where I needed to go, which worked great. There is also a shuttle shared with all the other Marriott hotels nearby but I never took it, so I can't speak to its efficiency. The Vietnamese restaurant next door is pretty affordable and tasty, if you want to stay nearby in the evening. I would certainly stay here again!

  • Stayed September 2013, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mara D, Director of Sales at SpringHill Suites Austin South, responded to this review, October 15, 2013
Thank you for taking the time to give us such great feedback on your breakfast and hotel experience. We are glad that our staff was helpful with directions and your other needs. Thank you for staying with us. We look forward to having you back in the future!
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Stittsville, Canada
Top Contributor
94 reviews 94 reviews
52 hotel reviews
Reviews in 30 cities Reviews in 30 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed September 24, 2013

This hotel is grouped amongst 5 Marriott hotels, which can be a little confusing when you first arrive. Each hotel is clearly marked though! I was very impressed with the SpringHill; the hotel doesn't look dated, and the staff was very welcoming.

We were provided a "hot tub" room (which we never used), although it was placed right next to the elevator. At the same time I never heard it once - the bed is set back from the wall adjoining it. The room itself was very long, although still spacious, with a fridge and microwave provided. It was a very comfortable location, as well as clean - we arrived late and left early, so on this stay we didn't get to use the breakfast room or facilities.

  • Stayed July 2013, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mara D, Director of Sales at SpringHill Suites Austin South, responded to this review, October 15, 2013
Thank you for the wonderful review! We are so pleased to see you enjoyed your room and found it comfortable. We hope to have you back soon when you can enjoy our breakfast!
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Nashville
Senior Contributor
36 reviews 36 reviews
17 hotel reviews
Reviews in 32 cities Reviews in 32 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed August 24, 2013 via mobile

Great hotel. Our room, 501, was in great shape and I felt the hotel was maintained very well. Staff was very helpful and pleasant. Friendly prompt service. Breakfast was quite good with everything we could want. As our granddaughter is beginning first year, we will likely stay here many times in the future. Room was clean and comfortable. A very good value in terms of comfort, cleanliness, attractiveness, location, and sense of being welcomed.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mara D, Director of Sales at SpringHill Suites Austin South, responded to this review, August 26, 2013
Thank you for staying at the Springhill Suites Austin South. We appreciate you taking time to write us a pleasant review on our staff and breakfast. The next time you come to Austin we would love have you stay with us again!
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Barcelona, Spain
1 review
5 of 5 stars Reviewed August 22, 2013

In all honesty this hotel needs a renovation or makeover but the staff kept things tidy with a few issues here or there like I only got conditioner every day housekeeping cleaned my room.
However, my favorite thing about this hotel was the African American lady (I can't remember her name but she told us she was a manager) in the lobby! She isn't actually the concierge but I kept calling her that because she had all of the information, directions, and just everything we needed and wanted in a small hotel. I loved her and I actually felt so bad because she seemed to know everyone's name. Bye Mr this and Hello Mrs that....!


I was there with some friends for a weekend trip to Texas and we had so much fun thanks to her and the other staff was quite nice as well but that lady really made our trip a great one!

Tell her thanks from Christine and friends!

Green Features: paper plates and plastic everything isn't green at all!
  • Stayed August 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mara D, Director of Sales at SpringHill Suites Austin South, responded to this review, August 26, 2013
Christine, Thank you so much for your time taken to review our hotel. We are so glad to hear that your stay was plesant. Im glad Tanya was able to give you information and directions around Austin. Im so sorry to hear that you had some issues with housekeeping. I will inform our housekeeping supervisor immediately. We hope the next time your in Austin you chose to stay with us again!
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Additional Information about SpringHill Suites Austin South

Address: 4501 South IH-35, Austin, TX 78744
Phone Number:
Location: United States > Texas > Austin > South Austin
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #89 of 183 hotels in Austin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Austin South 3*
Official Description (provided by the hotel):
The SpringHill Suites Austin South is located just off IH-35 and is convenient to the airport, Barton Creek Square Mall, and University of Texas, San Marcos Premium Outlets and much more. It is 4 miles from downtown Austin and its many restaurants and entertainment hot-spots. Guest rooms feature separate living/sitting areas, microwaves and mini-fridges, and Marriott luxury bedding. Guests will delight in the complimentary new breakfast buffet, complimentary WiFi and on-site parking. ... more   less 
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Also Known As:
Springhill Suites Austin South Hotel Austin

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