We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A nice stay at the Springhill Suites” 5 of 5 stars
Review of SpringHill Suites Austin South

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added SpringHill Suites Austin South to your Saves list
SpringHill Suites Austin South
3.0 of 5 Hotel   |   4501 South IH-35, Austin, TX 78744   |  
Hotel website
  |  
Hotel deals
  |  
Hotel packages
  |  
Hotel amenities
Special Offer
Double Rewards Points!
Ranked #93 of 191 Hotels in Austin
Ft. Drum, NY
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“A nice stay at the Springhill Suites”
5 of 5 stars Reviewed August 14, 2013

Location is great, 5 miles from downtown but also southern Austin to allow a quick drive south to attractions down the 35 such as Cabela's and Buck-ees. The hotel is clean and comfortable, but most noticeable is the quality of the staff. Due to work, I stayed here over 3 months and the staff took notable care to make my home away from home comfortable. Tonya Dillard often serves at the check-in counter and is the kind of person I would want representing my business to the world. She is pleasant, knowledgeable, knows the names of guests and is always ready to help with any question. I hope Marriott keeps her around, she represents them well.

Room Tip: As far as parking, be careful not to park under trees. Black birds, grackels, will place quite a bi...
See more room tips
  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mara D, Director of Sales at SpringHill Suites Austin South, responded to this review, August 15, 2013
Thank you for taking time to write such pleasant feedback about your stay. We are so excited to hear that your enjoyed your long term stay. Im glad our staff, especially Tanya, were able to go above and beyond for you. Thank you again for staying with the Springhill Suites and hope you come back the next time you are in Austin.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

179 reviews from our community

Traveler rating
    52
    64
    33
    21
    9
See reviews for
51
31
8
66
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Level Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed August 12, 2013

The hotel is in a good location in south Austin and the deal I got was great. The hotel is clean and the rooms are clean. A free continental breakfast is included and was very good. There is a lot of parking but it's all lined with trees which is usually a great thing, however these trees are for lack of a better word "infested" with birds. I had to wash my car every day to get all of the bird mess from messing up the paint. I tried parking in a clear area with no trees on either side of it for 20-30 ft and I still got hammered. The gym was also a little disappointing. It shares a glass wall with the itty bitty pool and the pool shares all of its humidity with the gym. So if you like running with a wet blanket covering your body in 85 degree weather this is the gym for you. Overall the hotel was a great deal for the price, staff was very courteous and even gave us a discount coupon for a neighboring restaurant.

Room Tip: avoid rooms ending in 21-24, they land smack between the elevators.
See more room tips
  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mara D, Director of Sales at SpringHill Suites Austin South, responded to this review, August 15, 2013
Thank you so much for your time taken to let us know how your stay was. We are glad you had a plesant stay and found our breakfast and clean rooms up to your standards. We understand how frustrating the birds can be. Parking is available across the property with spots that are not near the trees. Also, we do offer car wash vouchers to guests who may have had issues with the birds. I apologize for the inconvenience again and hope that you will consider our hotel next time you visit Austin. Thank you again for the review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Long Sault, Canada
1 review
5 of 5 stars Reviewed August 5, 2013

I have stayed at this property many times, including two weeks ago. The hotel is well kept and all of the staff are friendly and sincerely want to help. I friendly smile and hello when they see you is appreciated.

  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mara D, Director of Sales at SpringHill Suites Austin South, responded to this review, August 6, 2013
Thank you for taking time to write such pleasant feedback about your stay. We are pleased that our staff was friendly and attentive. Thank you for choosing the Springhill Suites South during your travels to Austin. We look forward to your next visit!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Flower Mound
Level Contributor
62 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed August 2, 2013 via mobile

We stayed one night for a college tour, plenty of chain restaurants within a 5 min. drive off I35. Two elevators, which is nice and minimal wait time. Breakfast area is large, plenty of selections including fresh fruit. Very friendly staff.

Stayed August 2013, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mara D, Director of Sales at SpringHill Suites Austin South, responded to this review, August 5, 2013
Thank you for the wonderful review! We are so please to see you enjoyed your stay and hope to have you back again very soon.
Best wishes.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Weston, Florida
2 reviews
2 of 5 stars Reviewed August 1, 2013

I stayed at this property on 7/30/13 for one evening and it's probably 20 years old and has never been updated. The bathroom has no ventilation, the rooms looks old and the beds made more sound when you moved then my children on a trampoline. The closet has no door and the holes look patched poorly. Furniture was old and certainly not what you would expect for this Marriott Brand. For what I paid the value to dollar was that of a 2 star motel. Only decent thing I can say was the staff is friendly, and breakfast was pleasant.

  • Stayed July 2013, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mara D, Director of Sales at SpringHill Suites Austin South, responded to this review, August 5, 2013
Thank you for taking the time to review our hotel. Although we are an outdated hotel I am very thankful you enjoyed our service and breakfast. We are hoping to receive a renovation in 2014 and would love to have you back to view the hotel post renovation.
Thank you again for your review and we hope you enjoyed your visit to Austin.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Eugene, Oregon
Level Contributor
49 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 16, 2013

We only stayed one night but it was a good experience. Two of our three kids are adults, so the size of the room became smaller when the pullout sofa sleeper was out, but we managed. There is a bar area with a mini-fridge, microwave and desk. The microwave had 2 paper plates and some wrapped plastic place settings in it-- I thought that was thoughtful. Indoor pool and close to the Austin airport. Very friendly staff. The double beds are smaller-sized, BTW, but they were otherwise comfy. The only real drag was the water pressure in the shower in the morning. We must have had a neighbor showering at the same time because it was low around 9:30 am. when I showered, but none of my other family members said anything so maybe I got the worst of it. Breakfast was available but we were too late to enjoy it.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mara D, Director of Sales at SpringHill Suites Austin South, responded to this review, July 17, 2013
Hello and thank you for your recent review of the Springhill Suites. We are so glad that your hotel stay meet your satisfaction. We strive to provide a wonderful experience for all guests and are delighted to know that our staff was friendly and attentive. We want to invite you to come visit us again the next time you are in Austin!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Abingdon, Maryland
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed July 13, 2013

We stayed at this hotel from June 29th - July 1st, 2013. The staff was very friendly and attentive during our check in. The hotel has a nice lobby, pool, and work-out room. After checking into our room and unpacking we opened up the mini fridge to put our waters in it. It stunk so badly that we could not use it during our 3 night stay. The second problem with the room we had is the layout. We were in a room with a Queen bed and a sofa bed. The room has an "L" shape layout. When we opened the sofa bed for our daughters to use, you basically could not get through from the front door to the regular bed without having to step over the sofa bed. Also, the bathroom sink could definitely use cabinets for storage of bath items. I guess it is not a big deal if you are only staying for one night, but the Springhill Suites is supposed to be for guests staying for longer periods of time. You would think they would have a better storage area. The hotel has a nice breakfast room, but the breakfast itself is a problem. Our first morning we came down 10 minutes before the breakfast was over. The hotel was full and people were standing in line waiting for more eggs (which is another whole issue itself) and the staff was already breaking things down. I immediately went to the Front Desk to tell them that they had to keep the food out and the satff continued to start putting things away! The layout for the food is ok, but the eggs are served in a round skillet the size of a 12 inch frying pan. It is crazy, because the skillet barely holds any food. That is why every morning the line was backed up and out the door while guests waited for the eggs to be re-filled. Also, the hotel had fresh fruit out one day and not the other two days. Fresh fruit should be a standard when you are serving hot breakfast items. One other suggestion for the hotel is to have a better outdoor sitting area by the pool. They only have a small fenced in area with 3 plastic chairs and a small cocktail table. For the size of the hotel you would think they would have a larger outdoor area for guests. The hotel location is good. It is about a 10 minute drive to downtown Austin. Our stay was ok, but I would pick another Marriott hotel for any future Austin trips.

  • Stayed June 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mara D, Director of Sales at SpringHill Suites Austin South, responded to this review, July 29, 2013
Thank you for taking the time to review our hotel. I am truly upset to see that you did not enjoy your stay. We take feedback very seriously and will do our best to address each item mentioned internally. I am very sorry to hear of the smell in the mini fridge. We do clean them out daily and I'm not sure if our front desk was notified but we are happy to exchange them if needed. I honestly have not had this complaint before, however we would be happy to solve the problem at any cost.

As for breakfast, we do provide and abide by the standard Springhill Suites program that ALL Springhill Suites in the nation extend. We do offer the largest breakfast in the area and it's not uncommon for everyone to come down right at the end, especially on the weekends when guests choose to sleep in. I am truly sorry for the abundance of people.

We have actually been working on the outdoor area and would like to enhance it in the near future. Thank you for that feedback.

I truly hope that you will consider us in the future, I think you will find that for the price, breakfast and size of the rooms you are getting a great deal in the area. Best wishes and thank you again for your feedback.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay
Hotels you might also like...
Travelers also viewed these Austin hotels
South Austin
Omni Austin at South Park
Omni Austin at South Park
#33 of 191 in Austin
4.5 of 5 stars 640 reviews
Wyndham Garden Austin
#84 of 191 in Austin
4.0 of 5 stars 1,109 reviews
Show Prices
Show Prices
Show Prices
South Austin
Homewood Suites by Hilton Austin South
Courtyard Austin South
#83 of 191 in Austin
3.5 of 5 stars 90 reviews
South Austin
Austin Marriott South
Austin Marriott South
#54 of 191 in Austin
4.0 of 5 stars 271 reviews
Show Prices
Show Prices
Show Prices

Been to SpringHill Suites Austin South? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about SpringHill Suites Austin South

Address: 4501 South IH-35, Austin, TX 78744
Location: United States > Texas > Austin
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #93 of 191 Hotels in Austin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Austin South 3*
Number of rooms: 152
Official Description (provided by the hotel):
The SpringHill Suites Austin South has been renovated! Located just off IH-35 and 8 miles from AUS Airport, our south Austin hotel features renovated suites with microwaves, mini-fridges and 25% more space than traditional Austin Airport hotel rooms. Just six miles from downtown Austin, we offer a free evening shuttle to 6th Street, the convention center and UT Austin. Guests love our free amenities including hot breakfast, WiFi, parking and indoor pool and 24-hour gym. Choose the newly-renovate SpringHill Suites Austin South and you'll see why we're a top choice among Austin Airport hotels. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotwire, Hotels.com, Travelocity, Booking.com, Marriott, TripOnline SA, Orbitz, Priceline, Odigeo and Agoda so you can book your SpringHill Suites Austin South reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Springhill Suites Austin South Hotel Austin

Owners: What's your side of the story?

If you own or manage SpringHill Suites Austin South, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.