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“Standard Room, Excellent Lounge and terrific dining” 4 of 5 stars
Review of Austin Marriott South

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Austin Marriott South
3.5 of 5 Hotel   |   4415 South IH-35, Austin, TX 78744 (South Austin)   |  
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Ranked #50 of 187 Hotels in Austin
GreenLeadersBronze level
Twinsburg, Ohio
Top Contributor
190 reviews 190 reviews
49 hotel reviews
Reviews in 81 cities Reviews in 81 cities
56 helpful votes 56 helpful votes
“Standard Room, Excellent Lounge and terrific dining”
4 of 5 stars Reviewed July 26, 2013

I had a great check in experience. The staff was very friendly and I needed a few copies made for a presentation, without the time to find a Kinkos and not wanting to spend a fortune in the business center. The desk manager offered to make the copies for me. The room was very clean and nice. The internet was fast. I seldom eat in the hotel restaurants, so was very pleased with the food. Each time I entered the hotel or left the hotel the staff greeting me and seemed very attentive.

  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashley M, Sales Coordinator at Austin Marriott South, responded to this review, August 5, 2013
Thank you for your recent stay at the Austin Marriott South. We are pleased to hear that you had a pleasant stay with us. We welcome you back to our hotel next time your travels bring you to Austin!
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220 reviews from our community

Traveler rating
    95
    80
    25
    11
    9
See reviews for
51
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
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English first
Ouarzazate, Morocco
Senior Contributor
45 reviews 45 reviews
13 hotel reviews
Reviews in 20 cities Reviews in 20 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed July 22, 2013

What a fabulous experience! I went to Austin with 13 other people on business. I must say, the staff were amongst the best and nicest I have ever encountered! The management did an outstanding job. The front desk manager, Brent Richardson, bent over backwards for us arranging dinner reservations for a fluid number of guests each evening at some of the nicest restaurants in Austin. I think he may have been a cat herder in a previous life! I can't say enough about the lovely treatment we received from everyone at this hotel, from the GM all the way down to bussers in the restaurant and lounge. Plus, shuttle service to and from downtown with more wonderful people as drivers. Thank you for making our week-long business trip truly a pleasure!
Oh - and the beds were SOOOOO comfortable as well. Quiet rooms, nice beds, good restaurant and fabulous people. If you get a chance, GO!

Room Tip: Ask for a room away from the freeway. Higher floors have better ambient light, if you are working fr...
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  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashley M, Sales Coordinator at Austin Marriott South, responded to this review, July 25, 2013
Thank you so much for staying with us and taking the time to write such a wonderful review about the Austin Marriott South. We are thrilled to hear from you that our team strived to work together to deliver you and your guests outstanding service! We cannot wait for you stay with us again in the future. We are at your service!
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Crosby, Texas, United States
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 21, 2013

The staff is the greatest aspect of the place, always available and very helpful, friendly, and quick. The restaurant and bar near the lobby are open till midnight, great food but of course a little expensive. The lobby area it self is very pretty with nice decorations, the hotel also has a small gym and indoor heated pool that's 24/7. free parking garage underneath and a lot of parking around outside. The room itself was basic but nice, I spent a week there very comfortably. I would stay there again if I visit south Austin again.

Room Tip: gym/pool on second floor.
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  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashley M, Sales Coordinator at Austin Marriott South, responded to this review, July 25, 2013
Hi Nicholas! We are very glad to hear that you had an enjoyable stay with us. Thank you so much for taking the time to write such positive appraisal for our astounding staff here at Austin Marriott South. We are definitely looking forward to hosting you during your next visit to Austin!
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Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 8, 2013

I had a fantastic stay last month and the service was quick and very satisfying. The management team and staff were pleasant and they made every process smooth and efficient. From now on this will be My hotel of choice for My trips to Austin, TX.

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashley M, Sales Coordinator at Austin Marriott South, responded to this review, July 11, 2013
Thank you for recently staying with us and we glad to hear that your stay went very smooth. We are excited to host you on all of your upcoming stays in the future at the Austin Marriott South!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baton Rouge, Louisiana
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 7, 2013

So I walk in and there stood a beautiful group of ladies standing there to greet me! I got checked in swiftly and was very accommodated. The front desk staff, Tabby particularly, was very helpful with my rate and also sent me in the perfect direction for dinner!! Over all service was excellent!! Hotel is only 4 miles from downtown. They signed me up for the shuttle and I went to the recommended dinner spot and had a great time. Thank you guys for making my trip to Austin outstanding and convenient!

Room Tip: Ask for a non freeway facing room if you are a light sleeper!! They have a parking garage as well!!
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  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashley M, Sales Coordinator at Austin Marriott South, responded to this review, July 11, 2013
Wow! We are extremely happy that you had such a pleasant stay and that your approved of our amazing staff. Thank you so much for taking the time to write such a nice review and we look forward to welcoming you back to the Austin Marriott South soon.
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SAINT PETERSBURG
Top Contributor
64 reviews 64 reviews
25 hotel reviews
Reviews in 31 cities Reviews in 31 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed June 24, 2013

Friendly staff, rooms were nicely finished. Beautiful bathroom. Drinks in the bar were good and reasonably priced. Purchased the breakfast buffet, omelet to order was good. Concierge lounge not open the hours we were in the hotel and they didn't offer breakfast on the weekends. No view from any room (we had one room facing the freeway, the other facing the opposite direction), sits right next to the freeway without any type of courtyard or garden area. In a line-up of other Marriott properties. Free parking.

Room Tip: Room facing the freeway was noisy. I stayed in a room facing the other direction and it was quiet.
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  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashley M, Sales Coordinator at Austin Marriott South, responded to this review, June 27, 2013
We are happy to hear that you had an enjoyable stay at the Austin Marriott South and that you found our staff to be friendly. We appreciate you taking the time to write us a nice review and we look forward to welcoming you back during your next visit to Austin.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boise, ID
Top Contributor
104 reviews 104 reviews
24 hotel reviews
Reviews in 35 cities Reviews in 35 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed June 15, 2013

Difficult to get to the first time but easy access to south Austin. The hotel lobby is nice but it just feels a bit dated. The rooms were fine but nothing to really cheer about. The concierge room was supposed to be open to 10:30 but there was nothing out at about 10pm. Okay stay

Stayed June 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leah P, Sales Coordinator at Austin Marriott South, responded to this review, June 24, 2013
Thank you for taking the time to give us constructive feedback. We are sorry to hear that you had difficulty locating the hotel, in the future please do not hesitate to give us a call and we will be more than happy to assist you with directions. We apologize about the confusion of the concierge lounge hours, we will be certain to inform all guests of the correct hours. We again apologize for the inconvenience and welcome you back to the Austin Marriott South next time you travel to Austin.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Austin Marriott South

Address: 4415 South IH-35, Austin, TX 78744
Location: United States > Texas > Austin > South Austin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Green Hotel in Austin
#31 Family Hotel in Austin
#49 Business Hotel in Austin
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Austin Marriott South 3.5*
Number of rooms: 211
Official Description (provided by the hotel):
The Austin Marriott South is just a short drive from the State Capitol, Austin’s exciting live music scene on 6th Street, or any downtown attraction. Guest rooms feature a refrigerator, high-speed Internet Access, flat screen TVs, and luxury bedding. The property offers complimentary parking and features an on-site restaurant, the Limestone Lounge & Kitchen, as well as an indoor pool and fitness room. ... more   less 
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Also Known As:
Austin Marriott South Hotel Austin
Marriott Austin

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