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“Very nice Marriott, convenient to Austin airport” 4 of 5 stars
Review of Austin Marriott South

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Austin Marriott South
3.5 of 5 Hotel   |   4415 South IH-35, Austin, TX 78744 (South Austin)   |  
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Ranked #46 of 186 Hotels in Austin
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SAINT PETERSBURG
Top Contributor
64 reviews 64 reviews
25 hotel reviews
Reviews in 31 cities Reviews in 31 cities
17 helpful votes 17 helpful votes
“Very nice Marriott, convenient to Austin airport”
4 of 5 stars Reviewed June 24, 2013

Friendly staff, rooms were nicely finished. Beautiful bathroom. Drinks in the bar were good and reasonably priced. Purchased the breakfast buffet, omelet to order was good. Concierge lounge not open the hours we were in the hotel and they didn't offer breakfast on the weekends. No view from any room (we had one room facing the freeway, the other facing the opposite direction), sits right next to the freeway without any type of courtyard or garden area. In a line-up of other Marriott properties. Free parking.

Room Tip: Room facing the freeway was noisy. I stayed in a room facing the other direction and it was quiet.
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  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashley M, Sales Coordinator at Austin Marriott South, responded to this review, June 27, 2013
We are happy to hear that you had an enjoyable stay at the Austin Marriott South and that you found our staff to be friendly. We appreciate you taking the time to write us a nice review and we look forward to welcoming you back during your next visit to Austin.
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207 reviews from our community

Traveler rating
    91
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    23
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    9
See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Boise, ID
Top Contributor
105 reviews 105 reviews
24 hotel reviews
Reviews in 35 cities Reviews in 35 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed June 15, 2013

Difficult to get to the first time but easy access to south Austin. The hotel lobby is nice but it just feels a bit dated. The rooms were fine but nothing to really cheer about. The concierge room was supposed to be open to 10:30 but there was nothing out at about 10pm. Okay stay

Stayed June 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leah P, Sales Coordinator at Austin Marriott South, responded to this review, June 24, 2013
Thank you for taking the time to give us constructive feedback. We are sorry to hear that you had difficulty locating the hotel, in the future please do not hesitate to give us a call and we will be more than happy to assist you with directions. We apologize about the confusion of the concierge lounge hours, we will be certain to inform all guests of the correct hours. We again apologize for the inconvenience and welcome you back to the Austin Marriott South next time you travel to Austin.
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Austin, Texas, United States
1 review
5 of 5 stars Reviewed June 13, 2013

Everyone is very friendly and make you feel right at home. We had a Quincenera to attend at this Hotel and the banquets crew really did their best effort to put together the room. All the details were just perfect. i loved how the room turned out. The staff was always there to assist us.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leah P, Sales Coordinator at Austin Marriott South, responded to this review, June 24, 2013
Thank you for taking time to leave us a positive review. We are happy to hear you had a great time at the Quincenera that you attended at the Austin Marriott South and that you found the staff very helpful. Come back and see us again soon.
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Houston, Texas
Senior Contributor
41 reviews 41 reviews
27 hotel reviews
Reviews in 29 cities Reviews in 29 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed June 8, 2013 via mobile

This was a nice hotel. Clean lobby rooms and dining area. The food was also very good.
This hotel is a category 5, the hotels next door are 4's and you can see why.
Staff were ALL courteous. "Can I help you" at every turn, actually say hello in the hall instead of putting their heads down. I felt very welcome.
We brought a 1 yr old, the basic King had space for the packnplay. Fridge was perfect for milk and leftovers.
Very happy with pick if this hotel. Would recommend to any other fellow traveler.

  • Stayed June 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leah P, Sales Coordinator at Austin Marriott South, responded to this review, June 24, 2013
Thank you for taking the time to leave us with such positive feedback on our hotel. We are delighted to know that you had an exceptional experience and that are staff was able to accommodate your needs. We thank you for choosing to stay at the Austin Marriott South and look forward to you staying with us next time you visit Austin.
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Boca Raton, Florida, United States
Contributor
20 reviews 20 reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed June 7, 2013

My son was getting married in Austin and had arranged for all attendees to stay at this hotel. We were pleasantly surprised by the friendly and helpful staff who treated us like we were VIPs. The lobby was very well done with comfortable couches and a huge fireplace, which we had no need of in 96 degree temperatures, and a wonderful bar and lounge for those after dinner drinks.
Our room was a good size, the bed was extremely comfortable and we even got our own small refrigerator. When we requested a roll-away for my grandson they quickly brought one to the room. And it wasn't just a cot with a thin mattress but a twin-sized comfortable bed!
One of the nicest amenities has to be their shuttle service. They brought us into town and back several times and were even going to drive us to the airport on departure but they couldn't make it back on time. And they did it all with a smile and friendly inquiries into how our day was and, of course, how the wedding went.
I would give the staff there 5 stars and would have rated the hotel 4.5 stars if their only pool hadn't been situated indoors.

Room Tip: Request a room away from the noise of the highway. Ours was on the third floor towards the back and...
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  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leah P, Sales Coordinator at Austin Marriott South, responded to this review, June 24, 2013
We are glad to hear that you and your wedding party enjoyed your stay at the Austin Marriott South. We are pleased to receive the positive feedback on our friendly and accommodating staff. Thank you for choosing to stay with us and we look forward to see you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Coral Springs, Florida
Top Contributor
53 reviews 53 reviews
10 hotel reviews
Reviews in 22 cities Reviews in 22 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed June 2, 2013 via mobile

This hotel had highs and lows. The lows were extremely slow service in lobby restaurant & bar, housekeeping only came to clean room once out of 4 days, pool closed during 1/2 our stay, and no vending in the ice/vending room on each floor. Pros-there were 2 really nice front desk staff members who helped us when our son got his hand stuck in the elevator door and we had one great banquet server for our rehearsal dinner. The team here far outweighs the hotel itself.

  • Stayed May 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leah P, Sales Coordinator at Austin Marriott South, responded to this review, June 3, 2013
Thank you for your honest and constructive review. We really appreciate your comments, because it is through these reviews that we can meet our challenges head on. We will look into the issues that you have outlined, meet with our department managers and reinforce our company policies that center on 'positive guest satisfaction.' We apologize for the problem you encountered throughout your stay but hope that we can welcome you again to Austin Marriott South.
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kansas city
Top Contributor
67 reviews 67 reviews
22 hotel reviews
Reviews in 25 cities Reviews in 25 cities
133 helpful votes 133 helpful votes
4 of 5 stars Reviewed May 30, 2013

Like all the Marriott Hotels I have stayed at they have a great level of quality that I know that I can depend on. It was right off the Highway and we were able to get to everything we needed to quickly. The beds and rooms were clean and comfortable. I can not rate them any higher because they have not updated the Hotel like a lot of others have done in the Marriott chain. It was good for the price that we paid.

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leah P, Sales Coordinator at Austin Marriott South, responded to this review, June 3, 2013
Thank you for taking the time to write an elaborate review and we are delighted to hear that you had an overall great stay. We love that our location was very convenient for you throughout your stay and found our beds to be super comfortable. We take pride in our mission statement, to be the cleanest and friendliest hotel. Please come back and see us again soon and thank you again for the review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Austin Marriott South

Address: 4415 South IH-35, Austin, TX 78744
Location: United States > Texas > Austin > South Austin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Green Hotel in Austin
#30 Family Hotel in Austin
#46 Business Hotel in Austin
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Austin Marriott South 3.5*
Number of rooms: 211
Official Description (provided by the hotel):
The Austin Marriott South is just a short drive from the State Capitol, Austin’s exciting live music scene on 6th Street, or any downtown attraction. Guest rooms feature a refrigerator, high-speed Internet Access, flat screen TVs, and luxury bedding. The property offers complimentary parking and features an on-site restaurant, the Limestone Lounge & Kitchen, as well as an indoor pool and fitness room. ... more   less 
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Also Known As:
Austin Marriott South Hotel Austin
Marriott Austin

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