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Austin Marriott South: Traveler Reviews

3.5 of 5
4415 South IH-35, Austin, TX 78744 (South Austin)
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Austin Marriott South
Ranked #46 of 179 hotels in Austin
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127 reviews from our community

Traveler rating
    53
    42
    16
    11
    5
See reviews for
Families
26
 
Couples
30
 
Solo
8
 
Business
46
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
houstonburbs
Top Contributor
138 reviews 138 reviews
25 hotel reviews
Reviews in 52 cities Reviews in 52 cities
44 helpful votes 44 helpful votes
“Always a pleasure!”
5 of 5 stars Reviewed November 30, 2012

It is always a pleasure to stay at this Marriott Hotel when we come for business. There is a very helpful and friendly staff employed there. We always enjoy staying there, and shall stay again when we come again! We highly recommend this location!

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
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Ask ladybugtx76 about Austin Marriott South
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SarahMAustin, Sales Coordinator at Austin Marriott South, responded to this review
December 3, 2012
We appreciate you taking the time to send us your feedback. We are happy to hear that you enjoyed your stay and would like to thank you for being a loyal guest. We look forward to welcoming you back on your next visit!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
“Below Par”
2 of 5 stars Reviewed November 25, 2012

I have stayed at many Marriott properties in the past and this one night stay at Marriott South was just a little bit below average for a full-service Marriott hotel. I expect the rooms to be just a little nicer than a Marriott Courtyard and I expect the jacquzzi to be better at full-service Marriott's. The room had dirty furniture (spots, stains, etc). The jacuzzi was not very good - the jets were placed too low and low volume of output. There was a nasty looking tray of food from room service left out in the hallway overnight and I asked staff three times to have someone go pick it up before they finally did.

The complimentary breakfast was mediocre. On the other hand, the staff was very polite and accomodating - they were originally only going to give me one complimentary pass for breakfast but I was able to get two (for the both of us). There was no free coffe in the lobby like one would find at a Marriott Courtyard but the staff at the bar gave me some free coffee.

Even though staff was nice, the amenities, furniture in the room, pool & jacuzzi area were below par in my opinion, based on my previous stays at other Marriott properties.

Room Tip: Ask for a room facing away from the Interstate - the front of the hotel is facing the service road f...
See more room tips
  • Stayed November 2012, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask TheMout about Austin Marriott South
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SarahMAustin, Sales Coordinator at Austin Marriott South, responded to this review
November 27, 2012
We appreciate your comments regarding your recent stay. While we are happy to hear our staff was friendly, we apologize for not exceeding your expecations. I have shared your feedback with our team to make improvements. We hope to have the opportunity to impress you on your next visit.
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San Antonio, Texas
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
“What a wonderful hotel!”
5 of 5 stars Reviewed November 20, 2012

We stayed at this hotel in August of 2012 and the staff, room, food, and everything else was superb. Our son attends college in Austin so we go every year on the first day to buy him whatever he needs for his dorm room. Our son even loved our room! It is always wonderful to stay at a nice hotel without the noise of the A/C unit going off and on. I loved the fact that we had our own thermostat that we could set ourselves. We will definitely stay at this hotel again before our son graduates from college.

Room Tip: We stayed for two nights and we were able to keep the same room. The room was at the end of the hall...
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  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Kathy2835 about Austin Marriott South
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SarahMAustin, Sales Coordinator at Austin Marriott South, responded to this review
November 27, 2012
Kathy, thank you so much for such a great review! We are happy to hear thay you and your family enjoyed your stay with us. We would love to welcome you back on your next visit to see your son!
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Des Moines, Iowa
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Excellent!”
5 of 5 stars Reviewed November 12, 2012

Fantastic place with a great staff! Great facility, exceptionally clean and nice! Can't wait to stay here again. The staff was great to work with, the shuttle took us everywhere we wanted to go. The restaurant had good food at a reasonable price.

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask archie86 about Austin Marriott South
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SarahMAustin, Sales Coordinator at Austin Marriott South, responded to this review
November 14, 2012
Diana, thank you for taking the time to share your experience with us! "Service Excellence" is our #1 priority here and I am happy to hear that our staff rolled out the red carpet for you. Your feedback is important and I will be sure to recognize our team for a job well done. We look forward to welcoming you back to our property on your next visit to Austin!
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Clear Lake Shores, Texas
1 review
“5 Stars - we would definitely stay here again”
5 of 5 stars Reviewed November 11, 2012

Great service, nice room, wonderful experience. We typically stay down town but all hotels were booked. They took us last minute and rolled out the red carpet for us. They will now be our first choice next tme we go to Austin.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Diana W about Austin Marriott South
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SarahMAustin, Sales Coordinator at Austin Marriott South, responded to this review
November 14, 2012
Thank you so much for sending us such a great review! We strive to be the cleanest and friendliest hotel and are happy to hear you were able to experience that. We are glad you were able to take advantage of our complimentary shuttle service to the downtown area and experience our delicious food in the Limestone Kitchen and Lounge. We hope to welcome you back to Austin soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Austin Marriott South

Also Known As:
Austin Marriott South Hotel Austin
Austin Marriott South Hotel
Marriott Austin
Austin Marriott
Address: 4415 South IH-35, Austin, TX 78744
Phone Number:
Region: United States > Texas > Austin > South Austin
Amenities:
Business Center Fitness Center Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#52 Business Hotels in Austin
#59 Family Hotels in Austin
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
The Austin Marriott South is just a short drive from the State Capitol, Austin’s exciting live music scene on 6th Street, or any downtown attraction. Guest rooms feature a refrigerator, high-speed Internet Access, flat screen TVs, and luxury bedding. The property offers complimentary parking and features an on-site restaurant, the Limestone Lounge & Kitchen, as well as an indoor pool and fitness room. ... more   less 
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