The doorman and front desk staff were very nice and helpful. I have no complaints at all about the initial greeting.
Usually this would give the hotel an inside track to 4 stars. But for once I decided to get room service. I had not ordered room service at a hotel for a long time. This visit reminded me why. $17 for a chicken wrap, two cookies and a pot of decaf was a lot but I was tired and it was convenient.
Then the bill came.
$10 in a tip and taxes? Really? Then the man who brought it got surly when I didn't add to the 20% tip already on the bill!
- Official Description (provided by the hotel):
- Enjoy the convenient location two minutes from the terminal at the Hilton Austin Airport hotel, the only hotel on Austin Bergstrom International Airport grounds. Take the complimentary 24-hour shuttle to the airport and enjoy easy access to downtown Austin with the $1 Airport Flyer service. Settle in a spacious hotel room with modern amenities and complimentary wireless and wired high-speed internet access, or choose a suite with an additional boardroom, fitness room or living room. ... more less
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- Also Known As:
- Hilton Austin Airport Hotel Austin
- Austin Hilton