We had the misfortune of staying at this hotel. Don't make the same mistake. The room looked very dated and cheaply decorated, but clean. We had booked through Hotwire which you don't get to know your hotel till you book. After reading the reviews I called Hotwire and said I didn't want to stay in a hotel that had bad reviews with bed bugs. They told me they would not give me another hotel because of bad reviews on tripadvisor. That if the room was dirty when I got there they would get me another hotel. Well, the room didn't look dirty. But there was some type of bug in the room. I started itching when I went in the room and I thought maybe it was in my head from the bad reviews, it wasn't. On our last night there (and we had booked for five nights) my husband could not sleep at all because he was being bitten all night by something he couldn't see. I took sleeping pills each night so I didn't know I was being bit. I don't know what it is but it hitched a ride home with us. We have been battling this unseen biting bug now for six weeks. I called the manager and told him about it when we got home and he said he would check into it and call me back. I never heard from him. We have now spent hundreds of dollars trying to fight this invisible bug. We feel bugs crawling on us but don't see anything. They crawl on your face and in your eye lashes, nose, ears, hair, all over your body. They bite you and now are biting my poor house cat. I think it has to be some type of mite. I have to vacuum my house everyday and wash bed linens everyday take three or four showers a day . Mine and my husbands life is now consumed with trying get rid of these invisible monsters. So, please save yourself and do not stay at this hotel.
- Also Known As:
- Crestwood Suites Austin Hotel Austin
- Crestwood Suites Austin Hotel
- Crestwood Hotel Austin
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