Confort suites are privately owned and not a chain owned by one company. This owner decided to jack up the prices from $100 a nigh to $575 per night as there was a sports event in town to rip off customers. I booked then cancelled 3 weeks in advance on the phone with a young guy who may have been new. They could not find the cancellation and stole $1150 of my credit card after the reservation date, likely reselling the room as well.
I called and the manager and sales rep all have the utmost confidence that their staff are infallible and incapable of making a mistake. I have started a civl suit and will rec-oup the money but save yourselves the trouble and stay somewhere the the owner has morals and does not rip the customer off.
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- Also Known As:
- Comfort Suites Austin Airport Hotel Austin
- Austin Comfort Suites