This hotel was par for the course as Comfort Suites go. What stands out the most, however, is the sheer number of crickets that had invaded Austin at the time of our trip. As a result, they were all over the parking lots and managed to find their way into our room (and probably other rooms too). Due to them occasionally wandering into guest rooms, they could definitely take anyone by surprise at any time. Four emerged from an invisible crack in the exterior wall that let them come in through a badly carpeted edge of where the walls meet. As we checked out, I had to tell the receptionist to notify housekeeping to be on the lookout for those cricket carcasses I had smacked with my shoe (and a cockroach corpse I found behind the nightstand whilst on cricket patrol). I know they can't control the crickets, but they could at least control their entry. This would be a better hotel if they'd just caulk, seal, and mortar every crevice, corner, crack, and edge, inside & out. As for the things not having to do with crickets, the wifi was free but somewhat slow, and the breakfast was also hot. I am, however, tired of seeing the Texasly shaped waffle irons in every single hotel we stay in. Also of note, quite counterintuitively, the shower turns on and off with the protruding knob, and the temperature is controlled with the rotating handle, rather than vice versa. My girlfriend burned her chest while trying to turn off the shower our first night there, quite correctly trying to operate it like every other faucet with separated power & temperature features. Other than the cricket noise and one occasionally falling on my arm while in bed, it's an all right hotel, I guess, but they could be better without much effort.
Don't go in June when the cricket population explodes. They're noisy and invasive.
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dear Mr. EMcCutchan,
Report response as inappropriate
Thank you for staying with us and leaving such a detailed review about your recent stay at the Comfort Suites.I really...
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.