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North Austin Plaza Hotel and Suites: Traveler Reviews


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Traveler Reviews

51% Do not recommend
3.0 of 5 stars 54 reviews
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Whatever you do... stay away

North Austin Plaza Hotel and Suites

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1 of 5 stars
TexasTraveler58 3 contributions
Weatherford, Texas
Jun 2, 2005
9/11 found this review helpful

We booked 2 rooms for memorial day weekend, 2005. We called the hotel on the way to confirm that our rooms were still available,and the lady at the front desk said they had no record of us. We told her that was fine, as long as they did not run our card. She said that wouldn't be a problem, but sure enough the next Wednesday there is a charge on our card for the 2 rooms. They didn't have our reservation, but they sure had enough of our information to take $150 dollars out of our account. When I called to fix the problem, there was not a manager around. The staff had no idea when a manager would be there, I was told to call back at another time. Each time I called, they said another time would be the best time to call. The problem has yet to be resolved, stay away from this place at all cost.

  • My ratings for this hotel
    • 1 of 5 stars Service
  • Date of stay May 2005
  • Member since July 07, 2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $69 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Disappointing

North Austin Plaza Hotel and Suites

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2 of 5 stars
A TripAdvisor Member
Lubbock, Texas
Apr 22, 2005 | Trip type: Business
9/10 found this review helpful

We booked our rooms 2 weeks in advance. When we got there we waited for 45 minutes to check in with only 2 people ahead of us in line. There was not a continental breakfast as we had been told. They also failed to mention the 2.50 amenities charge. No big deal, but would have liked to have been advised. The staff for the most part was either rude or very abupt. The rooms were extremely small. (Couldn't sit at the table AND open the door.) The carpets were in need of cleaning and/or replacing. Very disappointed. We will find someplace else to stay the next time we are in Austin.

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
  • Date of stay April 2005
  • Member since July 07, 2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $69 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Bad experience

North Austin Plaza Hotel and Suites

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2 of 5 stars
meeus 1 contribution
San Jose, CA
Mar 30, 2005
10/11 found this review helpful

Dirty carpet, bed sheets and pretty much everything else except bathroom. No working modem cable, the breakfast is not worth even talking about, you are better off boiling water in your room. It is cheap, but for $20 more you can find a much more pleasant place to spend a night.

  • Date of stay January 2005
  • Member since July 07, 2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $69 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Great room for the price!

North Austin Plaza Hotel and Suites

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4 of 5 stars
kevinkoke 17 contributions
Astoria, New York
Mar 20, 2004
9/12 found this review helpful

Stayed at the Best Value over Presidents Day weekend, 2004. For $46/night, you can't beat it! My King leisure room was quite large and comfortable and was recently remodeled (the hotel used to be a Holiday Inn). Came with all the extra amenities including coffee maker, ironing board, hair dryer, etc. Convenient location off I-35 about 5 miles north of downtown Austin. Many restaurants and stores nearby and a large mall across the highway. Although the hotel is right off noisy I-35, my room was tucked away in a secluded courtyard that afforded plenty of peace and quiet. Staff is friendly and attentive. There is a modest continental breakfast in the lobby. Hotel appears to have a lot of repeat business.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay February 2004
  • Member since September 27, 2003
  • I recommend this hotel for Young singles, An amazing honeymoon, Gay/lesbian travelers, Older travelers, Families with young children, Families with teenagers, Tourists
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $69 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Gute und günstige Alternative zu den großen Hotels in Downtown

North Austin Plaza Hotel and Suites

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4 of 5 stars
An Expedia Traveler
Mar 16, 2009

This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Was this review helpful? Yes No
Check Rates
Average price*: $69 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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North Austin Plaza Hotel and Suites Address

6911 Interstate Highway 35 North, Austin, TX 78752