I had no problem with this place. Cosmetically, the hotel is tired and weathered but it was not dirty. The hotel staff is friendly and helpful, the courtyard is pretty and the pool was nice. The clientele of the hotel wasn't always desirable but I stayed in a more expensive brand name the last night in town and was kept up all night by the children above me. It's not the hotel's fault.
This place was fine for my needs. I came to town to see the city. I had no intention of spending that much time in the hotel but the pool and lounge chairs made my time there a little nicer. The showerhead was new, the water was hot and the towels were clean. The bed was comfortable and the linens were clean. The housekeeping staff needs to do a better job as I was there 5 days and they emptied my trash once, did a crappy job cleaning the toilet (prior to my checking in) and didn't replace (or even toss) the empty tissue box I'd left for them. That was my only real complaint. Otherwise, it was a pleasant stay and near a few restaurants and a bus stop (I was without a car). I would stay again. My only real gripe was it's distance from center city but for what I paid, I can't complain at all.
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- Also Known As:
- North Austin Plaza Hotel Austin