I had hot water issues (no hot water) for four out of the five days I stayed here. I was suppose to stay seven nights but left as soon as I could and rebooked at another hotel. There were multiple other issues (faucet leaked, bathroom vent didn't work, etc.) and the whole property is just generally very run down. A colleague of mine was staying in another room at the same time and his door handle broke off and he cut his leg on the underside of a desk that was broken. The *only* positive is that the staff is friendly and tries to be helpful...and I feel sorry for them, because they get the brunt of the angry guests' complaints when clearly the management at this property is severely lacking. Seriously, this property is a nightmare. You'd be better off camping in the parking lot.
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- Also Known As:
- North Austin Plaza Hotel Austin