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“Cheap - good value.” 3 of 5 stars
Review of Quality Inn North Austin

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Quality Inn North Austin
2.0 of 5 Hotel   |   6911 N Interstate Hwy 35, Austin, TX 78752 (Formerly North Austin Plaza Hotel and Suites)   |  
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Ranked #137 of 182 hotels in Austin
San Antonio
Top Contributor
60 reviews 60 reviews
7 hotel reviews
Reviews in 18 cities Reviews in 18 cities
17 helpful votes 17 helpful votes
“Cheap - good value.”
3 of 5 stars Reviewed November 5, 2012

When you pay $40 for a room you should not expect much.

This property is well located just off I35 &183. Easy to get anywhere in the Austin area from here.

In room refrigerator ticked. Pulling the plug solved the problem. Shower sounded like an air raid siren - should you be old enough to recall those. Bring earplugs & take quick showers.

Room could use a good cleaning from foot above carpet down. Dirt caked on outlets - don't think they have been cleaned for years.

Staff is clueless. I asked directions to 3 different Austin landmarks and received the Polish salute on each.

I would stay there again but NOT if my spouse was with me. More of a guy place

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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238 people have reviewed this hotel

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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Ft Worth
Top Contributor
53 reviews 53 reviews
14 hotel reviews
Reviews in 24 cities Reviews in 24 cities
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed November 5, 2012

This hotel was once very large with night grounds, but that was a few decades ago. The rooms show their age; bathtub cracked, light fixtures that fail, worn out furniture. Breakfast room was just plain filthy.

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  • Stayed October 2012, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed October 9, 2012

HORRIBLE EXPERIENCE! No hot water, bugs, filthy rooms, terrible breakfast! DON'T STAY HERE! Couldn't sleep at all. Even got injured on site. Just wanted to get out! The staff even knows how bad this hotel is. Just recently became a Quality Inn. SHAME ON YOU QUALITY INN!!!! Breakfast - no hot water, bad coffee, toaster didn't work. Yuck! Location - not a good area!

  • Stayed October 2012, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Antonio, Texas
Top Contributor
63 reviews 63 reviews
26 hotel reviews
Reviews in 26 cities Reviews in 26 cities
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed October 6, 2012

Had a 1st floor room close to the registration. Heard people all night long. I would stay again because of the price but if you have young ones with you who will be really irratable without enough sleep or if you have to be fresh as a daisy the next day, I say pay a bit more. Shower head hand spray holder was also broken so you had to spray yourself & couldn't leave it up on the wall & just stand under it. Night manager was helping on the desk & he was great. Helpful with recommendations on where to eat, etc.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Dallas, TX
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 3, 2012

Stayed at this hotel while in town for a job interview. Stayed for one night and then got the heck out. There were mice, roaches and other critters running around outside the rooms. The room itself was FILTHY. Went to the doctor about 4 weeks after coming home with EXTREME itching and found out I contracted scabies from staying at this hotel. You get scabies from sleeping on unwashed sheets and using unwashed towels after someone who already had scabies used them. Called and informed the hotel at the beginning of September, but nothing was done. Let's just hope they at least changed the sheets! Would not recommend this hotel to my worst enemy.

  • Stayed June 2012, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louisville
Senior Contributor
47 reviews 47 reviews
23 hotel reviews
Reviews in 35 cities Reviews in 35 cities
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed September 25, 2012

You really do get what you pay for....our overnight was free using points, but I'd have been happier paying for a better experience. Good points: lots of nice pillows, and a big balance ball in the fitness room. Bad points: room badly needed renovation. Roaches. Ice machine didn't work. No Sunday breakfast until 7 am. Thin towels.

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corpus Christi, Texas
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 3, 2012

After getting this room on hotwire I was skeptical because of the reviews . I stayed for three nights with another guest and I was pleasantly surprised. The room was decent and was not noisy for us. The location is good and UT is not to far away. There is a burger king just down the road, and you can backtrack down a street to get back to your place. There is also a sports bar right in front of the Inn. Internet worked ok and was able to swim in the pool. Some minor negatives: had to adjust the air condition a few times in the night, either too cold or too hot, tough to get it just right. Small fridge that was not very cold so you had to put beverages in the freezer to get to temp. Ice machine was out on top floor, used bottom floor one which you needed to insert your room key. When ice came out it came out a few pieces at a time so that was a bit of a pain but overall the we felt we did ok, saved some money and enjoyed our stay.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Quality Inn North Austin

Also Known As:
North Austin Plaza Hotel Austin
North Austin Plaza Hotel
Address: 6911 N Interstate Hwy 35, Austin, TX 78752 (Formerly North Austin Plaza Hotel and Suites)
Phone Number:
Location: United States > Texas > Austin
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #137 of 182 hotels in Austin
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn North Austin 2*
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