This hotel is terrible. We waited till 5 to check in since our room was not ready. We still got the wrong room and it was considered an upgrade. 2 days later they force me to change rooms claiming they were booked up. They were not I looked it up myself on the computer. The ladies are lazy and always have a sign up that says be back in 5 minutes and I could hear them in the back socializing. The maid walked in my room at 8:30 am to clean and didn't even knock on my check out day. I would avoid this hotel like the plague. This place is run by ghetto people that care more about their fake nails amd fake hair. I wouldn't come back to this hotel If they paid me. Also the water main broke and no water on a hot june day for hours. The room they moved me too was across the property and nobody offered to help. Also no elevators or valets for your luggage. Stay away drom this rag tag operation.
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- Also Known As:
- Homestead Austin / Arboretum Hotel Austin