My family of three stayed for several nights in a room with a queen and pullout sofa bed, and a kitchen. The room was really cramped for this many people, especially because of a rather small closet and no dresser, and especially with the sofa pulled out for sleeping. Also, the pullout was very uncomfortable. But the room rate was less than for other accomodations in the same area, about a 1/2 mile walk from downtown. There are several restaurants only a block away. There is ample free parking for guests in a lot that seems fairly secure.
The kitchen had the barest assortment of china, utensils, and cooking supplies that I have ever encountered in an accomodation advertising kitchen facilities, although the stove, microwave oven, and refrigerator were satisfactory. The room had a wall mounted air conditioner that kept the room at a set temperature, but was noisier than a cental unit. Otherwise, the place was quiet except for occasional load mouthed people in the hallway outside the room, and had daily cleaning and towel replacement by staff.
I wouldn't rule out staying there again, but I would first check the prices at some other hotels in the hope of finding something with a nicer room for not much greater cost.
Get one with sufficient beds for everyone, rather than a pull-out sofa bed.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you for taking the time to review your recent stay at our hotel. Given our company's commitment to superior guest satisfaction, I was disheartened to read that your stay wasn't 100% satisfactory. Please understand how truly sorry I am.
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The experience you described is truly regrettable. We strive to ensure that our guests have an exceptional stay. As this hotel’s manager, I can assure you that I have brought each of the issues you expressed to the attention of our staff.
Again, I am sorry that you did not have a completely enjoyable stay at our hotel, and I promise that we are focused on total guest satisfaction every day. Please don't hesitate to reach out to me at this hotel or to our guest relations team directly by visiting our website and clicking the Contact Us link at the bottom of the page. I do hope that you will let me demonstrate our redoubled efforts in the future here or at any of our other locations throughout the U.S. and in Canada.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.