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“Business stay in December” 5 of 5 stars
Review of InterContinental Stephen F. Austin

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InterContinental Stephen F. Austin
4.0 of 5 Hotel   |   701 Congess Avenue, Austin, TX 78701   |  
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Ranked #11 of 187 Hotels in Austin
London
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Business stay in December”
5 of 5 stars Reviewed yesterday NEW

I was put up in the Intercontinental for a few days in December for business.

As well as being well positioned in close proximity to 6th street, the hotel is very well maintained, and most of all the staff (particularly Kemal) were always incredibly courteous and friendly.

Stayed December 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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313 reviews from our community

Traveler rating
    208
    74
    18
    9
    4
See reviews for
23
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
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English first
Cedar Creek, Texas
Senior Reviewer
10 reviews 10 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I have stayed at Intercontinental Hotels in Geneva, London, and Istanbul. The Stephen F. Austin is in their league and I don't say that lightly. The staff is unbelievably helpful, from the valets out front, to the front desk staff and their lead concierge, Eleni. She is there for whatever the guest needs, whether directions to attractions, restaurant bookings, or transportation. The hotel is located in the center of the downtown area and is accessible to all the attractions Austin has to offer.

  • Stayed December 2014, traveled on business
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fredericksburg, Tx
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Thanks to Jamiliah for her courteous assistance in making my training event the best possible. It is great to have copy facilities available but better yet to have someone offer to make those copies and assure clarity.

Room Tip: Great downtown location and the food is great!
See more room tips
  • Stayed December 2014, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The hotel is great and located in a convenient part of the city but the Concierge Alex Miranda and the Guest Service Agent Tammie Linden are fantastic. They are a great source of information on all things Austin and it seems as though no request is too much for them. It's worth staying at the hotel for there knowledge and accommdations...... A+!!

  • Stayed December 2014, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ann Arbor, Michigan
1 review
5 of 5 stars Reviewed 4 days ago NEW

The hotel is clean and centrally located with very helpful and friendly staff. Tammie was great, as were the others who assisted me. I'm not sure of any airport transportation, though, so a cab cost over $30. Only downside. I would recommend staying here.

  • Stayed December 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plainview, Texas
1 review
5 of 5 stars Reviewed 4 days ago NEW

What a wonderful place to stay. The front desk staff and lounge staff are great, they know your name after you check in. We have a meeting every year and Austin and stay here every year. I have already booked our group for next year.

  • Stayed December 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Long Beach, California
1 review
5 of 5 stars Reviewed 5 days ago NEW

Had some issues at beginning but staff made it right and were extremely helpful
Great location to easily get to everywhere that Austin has to offer
Tammie Linden was extremely helpful when i needed a computer in a flash

  • Stayed December 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review, 4 days ago
Thank you so much for the lovely comments and great rating! Do come back and see us soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about InterContinental Stephen F. Austin

Address: 701 Congess Avenue, Austin, TX 78701
Phone Number:
Location: United States > Texas > Austin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotel in Austin
#5 Business Hotel in Austin
#9 Romantic Hotel in Austin
#19 Family Hotel in Austin
Price Range (Based on Average Rates): $$
Hotel Class:4 star — InterContinental Stephen F. Austin 4*
Number of rooms: 189
Official Description (provided by the hotel):
Affectionately known as the 'Stephen F' by native Austinites, the InterContinental Stephen F. Austin has been part of the city scene for more than 60 years. A central location three blocks from the Capitol puts you within walking distance of the Bob Bullock Texas State History Museum, the University of Texas and the Town Lake Hike and Bike Trail. ... more   less 
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Also Known As:
Intercontinental Stephen f. Austin Hotel Austin
Intercontinental Austin

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