We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“One of my (out of 53) very top birthday celebration experiences!!!” 5 of 5 stars
Review of InterContinental Stephen F. Austin

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added InterContinental Stephen F. Austin to your Saves list
InterContinental Stephen F. Austin
4.0 of 5 Hotel   |   701 Congess Avenue, Austin, TX 78701   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Save on Hotel Packages!
Ranked #7 of 187 Hotels in Austin
Brownwood, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
“One of my (out of 53) very top birthday celebration experiences!!!”
5 of 5 stars Reviewed September 4, 2013

Ferhat Turan initially helped me with this reservation...he has ALWAYS provided my wife and I with OUTSTANDING, WORLD-CLASS customer service! While Ferhat was out on vacation, both Anthony Porter and Anthony Esquival stepped in and helped with an added upgrade....and what an upgrade!!! Veronica provided us with an exceptional level of attention and customer service as we dined in the Club Lounge...as she has ALWAYS done for us before. So thank you again, Ferhat and Veronica....and thank you Anthony and Kenneth for helping make this one of my VERY TOP birthday celebration experiences!!! This was an AWESOME experience.....that my wife and I will never forget.

Room Tip: Corner suites on the Congress Street side have the best views!
See more room tips
  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review, September 9, 2013
Happy (belated) birthday! We are thrilled to have our repeat guests chose the InterContinental to share their special occasions, and it's so gratifying to know that we met your expectations for your big day! Thank you for taking time to write this, and for specifically commenting the great guest service! Take care.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

322 reviews from our community

Traveler rating
    214
    77
    18
    9
    4
See reviews for
24
107
9
131
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Oakland, California, Usa
Contributor
19 reviews 19 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 4, 2013

In Austin for a family wedding in July, we spent two nights here. The hospitality could not have been more satisfying, friendly and helpful but not intrusive, and the room was delightful. If only other "five-star" hotels would live up to this standard!

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review, September 5, 2013
Thank you so very much for those very kind comments. We are absolutely thrilled that you enjoyed your stay with us!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
57 reviews 57 reviews
8 hotel reviews
Reviews in 21 cities Reviews in 21 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed September 3, 2013 via mobile

Stayed here for a bachelor party and the location is perfect for all the cool stuff to do in downtown. However, the price of the room, the valet and the bar were overpriced.
That being said, we had a great time and they were very accommodating for all 18 of us.

  • Stayed August 2013
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review, September 5, 2013
I'm glad that you chose us to celebrate your big party! Congratulations!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Worth, Texas
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed September 3, 2013

The staff at the Intercontinental are very friendly. Vanessa at the front desk upgraded our room to a suite for our honeymoon! Everything was perfect; room was clean and quiet. The hotel grounds are clean. The staff is very attentive. We will be back!

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review, September 9, 2013
We are so very happy that you found our hotel so accommodating! Hopefully, we were able to contribute to the memories of a special occasion. Thank you and take care.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montgomery, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 3, 2013

Sometimes a big name hotel does not mean big service but the InterContinental Stephen F Austin is big on everything! Charming location in the heart of downtown Austin this hotel simply has it all. Starting with its superb location walking distance from the famous "6th Street" and a front and center view of the state capital it is perfectly located in Austin, TX. Tons of dining and entertainment selections are just a few steps away. The impeccable staff greets you promptly at the front entrance with professional and courteous valet service offered as well as the lobby and front desk concierge staff and more. Everyone was informative, helpful and just simply doing their jobs which is a huge bonus these days. Customer service was not lacking at all. In fact it was in quite abundance. The hotel appointments from the dramatic double staircase in the lobby to the fine linens and décor in the rooms were rich with quality. Everything was just as it should be in a hotel of this caliber. No disappointments what so ever and I would highly recommend this venue to anyone traveling to Austin, TX Total winner and as I said simply an A+.

Room Tip: City views from every location so all rooms are awesome!
See more room tips
  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review, September 17, 2013
Thank you for those very kind words! We are so fortunate to have this wonderful location, but we are equally lucky to employ great staff that keep guest service at the forefront. Together it is an incredible combination! Hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed September 3, 2013

This is the third year in a row we've stayed at the InterContinental on Labor Day weekend. They are always extremely nice on check in, and the valet's are so helpful. The rooms are a bit small, but they've been renovated recently to be a bit more efficient. They are always clean and comfortable.

For us the location is great. We could walk all over downtown Austin, and a short drive to South Congress.

We'll be back

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review, September 17, 2013
We love that you continue to chose the InterContinental as your hotel of choice on Labor Day weekend! Thank you for your loyalty!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed August 28, 2013

This charming, historic hotel, beautifully modernized and decorated by InterContinental, is our favorite Austin destination. So close to the Convention Center and the Capitol Building, and to so many of the most delicious and unique restaurants and bars, it is always a pleasure. The staff are friendly and helpful in ever area. We look forward to our next visit.

Room Tip: Every room we've had has been quiet, even the ones on the street sides which have lovely views o...
See more room tips
  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review, September 1, 2013
We are so fortunate to have this wonderful location, close to so many great Austin venues. Thank you for staying with us and thank you too, for the very kind comments. We are looking forward to seeing you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to InterContinental Stephen F. Austin? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about InterContinental Stephen F. Austin

Address: 701 Congess Avenue, Austin, TX 78701
Phone Number:
Location: United States > Texas > Austin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotel in Austin
#5 Business Hotel in Austin
#9 Romantic Hotel in Austin
#13 Family Hotel in Austin
Price Range (Based on Average Rates): $$
Hotel Class:4 star — InterContinental Stephen F. Austin 4*
Number of rooms: 189
Official Description (provided by the hotel):
Affectionately known as the 'Stephen F' by native Austinites, the InterContinental Stephen F. Austin has been part of the city scene for more than 60 years. A central location three blocks from the Capitol puts you within walking distance of the Bob Bullock Texas State History Museum, the University of Texas and the Town Lake Hike and Bike Trail. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Expedia, Orbitz, Cheap Tickets, Agoda, Hotels.com, Odigeo, TripOnline SA and Tingo so you can book your InterContinental Stephen F. Austin reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental Stephen f. Austin Hotel Austin
Intercontinental Austin

Owners: What's your side of the story?

If you own or manage InterContinental Stephen F. Austin, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.