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“Decent for one night's stay” 3 of 5 stars
Review of Red Roof PLUS+ Austin - South

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Red Roof PLUS+ Austin - South
2.0 of 5 Hotel   |   4701 South I-35, Austin, TX 78744 (Formerly Red Roof Inn Austin - University of Texas) (South Austin)   |  
Hotel amenities
Ranked #102 of 182 hotels in Austin
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
“Decent for one night's stay”
3 of 5 stars Reviewed August 28, 2012 via mobile

The rooms were old but seemed clean. The blankets were worn out and the pillows were lumpy. They didn't have extra pillows and blankets at the desk. But for the price it's hard to complain. At least it was clean. Great customer service from shereif at the front desk. He really tried to accommodate us!

  • Stayed August 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Redroofaustin, Manager at Red Roof PLUS+ Austin - South, responded to this review, October 3, 2012
Thank you for taking the time to write a review on our hotel! I am happy you found your room clean and great customer service. We have taking measures with our security company to ensure unacceptable disturbances are corrected immediately, thank you for bringing that to our attention. I have shared your comments with the staff and we hope to see you on your next travels through Austin.
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118 people have reviewed this hotel

Traveler rating
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    35
    19
    17
    17
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25
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Abilene, TX
Top Contributor
66 reviews 66 reviews
15 hotel reviews
Reviews in 20 cities Reviews in 20 cities
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed August 2, 2012

Good price, good location, decent rooms, excellent service. We checked in on a Friday and the staff that checked us in seemed generally interested in making our stay a good one. Everyone seemed very nice. Compared to the other hotels in the area, the price at the Red Roof was great. You have easy access to 290/71 and I-35. The room was bigger than expected and very clean. The beds left something to be desired, but were acceptable.

There were a few things that made us uncomfortable. When we first pulled up in the parking lot, we found that a couple of the parking spaces around front were occupied with folks sitting down drinking on a couple cases of beers. I couldn't say with 100% certainty if they were members of staff or not, but I do know that the "party" got bigger and moved to the back of the parking lot later that evening as we were returning from dinner. I like a good party, but I'm just not sure having it in a hotel parking lot when patrons are trying to park is a good idea. Also, on Friday and Saturday nights the noise level was pretty bad. We had a tough time sleeping both nights and it was a running joke that we were staying at the "Red Roof Club". Sunday night the hotel was a totally different animal. There was no noise and we were able to get in a good sleep.

Overall, I would stay at this hotel again, but not on a weekend.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas, United States
1 review
4 of 5 stars Reviewed July 14, 2012

This Red Roof is not really anything special in terms of appearance or location. However, an evening manager by the name of Sherief B made our stay as close to first class as possible by going above and beyond the call of duty in many aspects. Just to give an example, one evening he extended the pool hours for an extra half hour then proceeded to bri ng everyone fresh towells poolside. Thanks again you really made a great impression!

  • Stayed July 2012, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Redroofaustin, Manager at Red Roof PLUS+ Austin - South, responded to this review, July 26, 2012
Thank you for the positive feedback on the customer service Sherief provided during your stay.
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Fort Worth, Texas
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
Reviews in 18 cities Reviews in 18 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 14, 2012

I checked-in at this Red Roof Inn on the night of the 26th of June for three nights.The hotel is located 10 minutes south of 6th Street and right off I-35.It's clean,rates are reasonable,and close to different highways that one can use to get to where they desire to go with ease.The staff is very friendly and helpful.I would stay here on the next trip to Austin.

  • Stayed June 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Redroofaustin, Manager at Red Roof PLUS+ Austin - South, responded to this review, July 26, 2012
Thank you for sharing your experience with others. We look forward to your next visit to Austin.
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Austin, Texas
1 review
4 of 5 stars Reviewed July 12, 2012

I stay at different hotels frequently and out of all of them, this one has the best staff!!! The best out of them, so the best of the best, is Sabrina the front desk lady!!!! No one has ever made me feel so welcome like she has since the first time I came to stay here. She makes sure I'm happy and satisfied with every night of stay and always has a smile on her face! Sabrina rocks my socks!!!! I never want to stay at a different hotel again; I've finally found my second home!

  • Stayed July 2012, traveled with friends
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Redroofaustin, Manager at Red Roof PLUS+ Austin - South, responded to this review, July 26, 2012
Thank you for sharing information on your stay, and how welcome Sabrina made you feel. I will be sure to share this with Sabrina and the rest of the team. Thank you Robert Schreier, GM Red Roof Inn Austin South.
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Austin, Texas
1 review
4 of 5 stars Reviewed June 28, 2012

I've stayed here twice this month June 2012 and the service is great. Sabrina at the front desk was courteous, professional and very nice. The rooms could use some remolding but you get what you pay for. I must admit the service has been wonderful. Twice I've needed items and the service was always willing to assist. Not sure of the other reviews but the service has been good to me. I've stayed on a Wednesday and on a Friday.

If you need just a quick place to rest and maybe a dip in the pool. Nothing fancy just mediocre, this is the place for you.

Room Tip: Rooms on the first floor seem to be cleaner.
See more room tips
  • Stayed June 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Red Roof PLUS+ Austin - South

Address: 4701 South I-35, Austin, TX 78744 (Formerly Red Roof Inn Austin - University of Texas)
Location: United States > Texas > Austin > South Austin
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #102 of 182 hotels in Austin
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof PLUS+ Austin - South 2*
Official Description (provided by the hotel):
Experience Red Roof PLUS+. Adding more WOW to your stay! Discover an enhanced experience with all new rooms and our most requested higher-end amenities. A completely remodeled and upgraded stay. The Red Roof PLUS+ Austin South, TX is a pet friendly, family friendly hotel. This hotel is close to I-35, SR-71 and South Congress Ave (SoCo) shopping district. The Red Roof Inn Austin is conveniently located near Austin Bergstrom International Airport (AUS), University of Texas-Austin, Southwest Texas State University and St. Edward's University. This hotel is also near the Texas State Capitol, Lyndon B. Johnson Memorial Library, Texas Memorial Stadium, Krieg Field and Palmer Auditorium.When you check in, check out the fantastic new amenities in our NextGen ® design rooms! The rooms at this 100% Smoke Free inn feature a stylish, boutique design with all new furniture, spa-inspired bathrooms with modern vessel sinks, new comfy Rest Suite beds by Serta, plush high-end bedding, modern design flooring, comfortable new seating and a large, flat-screen TV. This Red Roof PLUS+ hotel also features Premium Rooms with breakfast and a snack ready in your room! Now offering Red Roof's new Order Inn program, where guests can order delicious food for in-room delivery. The Red Roof PLUS+ Austin South with free WiFi, suites, an outdoor heated pool, in-room safes, elevators, interior corridors, and more. This location offers “On Command Video” with a selection of free TV channels, pay-to-view premium channels, movies, music and games. Experience our complimentary coffeehouse-style coffee and tea in the lobby. One well-behaved family pet per room is welcome. ... more   less 
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Also Known As:
Red Roof Inn Austin - University Of Texas Hotel Austin

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