Okay so everyone pretty much knows that when you stay at a W you are going to get a room with a real modern sleek sexy feel to it. And that is exactly what we got when we stayed at the W in Austin. But what really made the stay great was the outstanding customer service we got. It was really really mind blowing! We ate at the restaurant at the W, TRACE, and the food was amazing and the manager Christopher and the staff were incredible. Everything was so good that we ate there 3x during our stay. And they have a great patio area which is the perfect place to sit out with some champagne and people watch. And speaking of people watching, the pool at the W is so great that you may decide to forgo a day of sight seeing just to lounge by the pool for the day. Remi kept checking on us and made sure that we had everything we could have possibly needed - including a private cabana for the remainder of our trip. And as far as the poolside bartenders Buddy makes a crazy good skinny margarita. The front desk staff were always prompt and professional, and Tony the concierge can tell you anything you need to know about where to go and what to do in Austin. Tony gave us a great sounding list of things to do, but to be honest we were so happy to just spend most of our time right there at the W!
- Also Known As:
- w Austin Hotel
- w Austin Hotel Austin
- Official Description (provided by the hotel):
- Our hotel, located in downtown Austin, is next door to the famed Austin City Limits music venue. Our boutique hotel rooms are stylish and comfortable, we also offer over 10,000 sqft of event space. ... more less
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