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“W Austin!!” 5 of 5 stars
Review of W Austin

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W Austin
4.0 of 5 Hotel   |   200 Lavaca Street, Austin, TX 78701   |  
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Ranked #20 of 185 Hotels in Austin
GreenLeadersGold level
Scottsdale, Arizona
1 review
“W Austin!!”
5 of 5 stars Reviewed May 15, 2013

This place is so money they don't even know there money. The location is walking to everything you need. Austin City Limits (basically a rock n roll hall of fame and stage) is attached. Food, Spa and Service was as good as I've ever had Anywhere. I left a Bettanin Venturi Wingtip Shoe in my room and it was on an airplane foc the next day.

Room Tip: Any room is great you wont' be in it a whole lot. pool spa and city location takes all your tim...
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Green Features: Green, green, green, green tea in the spa! They recycle - re use what can always ask you what you need to feel green
  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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747 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (188)
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English first
Block Island, Rhode Island
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 15, 2013

I truly enjoyed my recent stay here. Great atmosphere and the employees are very courteous and helpful. I would stay here again. The spa and gym are outstanding. Gym is the nicest of all the hotels I've stayed at.

  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WAustinMgr, General Manager at W Austin, responded to this review, May 22, 2013
Hello Gregoire,

Thank you for sharing your feedback regarding your recent stay at the W Austin. I am thrilled to hear that you enjoyed your experience at Sweat, and the Away Spa.

We hope to welcome you back again soon!

Warm Regards,
Drew McQuade
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boca Raton, Florida
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 10, 2013

I recently stayed at the W in Austin for business. I travel almost weekly and stay in many hotels. The service at this hotel exceeded my expectations, everything I requested was handled professionally and with a great attitude. They took care of my every request efficiently and accurately. I would definately recommend this hotel and stay again. Thank you for a great experience!!!

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WAustinMgr, General Manager at W Austin, responded to this review, May 13, 2013
Hello Cris, thank you for your recent review of the W Austin. I am thrilled to hear that you had a nice stay and that my team was able to meet your needs in making it a memorable one. We appreciate the feedback, and look forward to welcoming you back again soon.

Warm Regards,
Drew McQuade
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Albany, Georgia
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 10, 2013

I was a guest at the “W” in Austin from May 4-8 and was thoroughly impressed by the level of service and attention to detail displayed by the staff at this hotel. I noticed that even the dust rugs in front of the elevators were changed three times each day because when going to breakfast the rugs displayed “Good Morning”; in the afternoon “Good Afternoon”; etc. This may seem trivial, but I’ve found that organizations that do the little things well generally do a good job overall. The property is ideally located in the 2nd Street District so everything in the downtown area is within walking distance. When traveling to Austin in the future I will definitely plan to stay here again.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WAustinMgr, General Manager at W Austin, responded to this review, May 16, 2013
Hello Jeff, thank you for your recent review of the W Austin. I am so glad to hear that you enjoyed your stay, and that you enjoyed your time in the Second Street District. We look forward to welcoming you back again soon.

Warm Regards,
Drew McQuade
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Senior Contributor
38 reviews 38 reviews
37 hotel reviews
Reviews in 26 cities Reviews in 26 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed May 10, 2013

I am sure there are other fantastic hotels but the W in Austin is excellent. Not quite as stuffy and trandy as other W hotels. Great location near Austin City Limits and local restaurants and bars. Service very attentive. Nice pool area and the bar at night is fantastic. Room was typical W. comfortable. I was here on business mid week so odid not experieiince a weekend crowd. I will return!!

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burley in Wharfedale, United Kingdom
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 7, 2013

I arrived into Austin on business, had a full day of meetings and didnt get to the hotel till around 9.30pm, at which time I was shattered, sadly I also left the next morning early so my time in Austin was limited and at the hotel however...

The hotel is in a great location, central and feels to be one of the best places to stay, upon arrival I was greeted but not quite as well as previous W Hotels, the room was spacious, really well equipped and the bed was incredibly comfortable + I was shattered!

Breakfast the next morning was OK, the service was really slow. I got to breakfast with plenty of time before my flight but kept having to ask how long it would be (I only ordered Oatmeal) having to request more water at the table is very strange firstly in the US in general, and secondly in a top hotel.

All in all I would stay there again if I was in Austin, good location, cool hotel, polished, fun, and I am sure given more time I could have enjoyed more of what the W Austin has to offer.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
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Chicago, Illinois
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 5, 2013

I stayed at the W in Austin for a 4-day business trip. I must say, it made the fact that I was there for work, seem fun and extremely relaxing. From the moment you pull up and walk into ‘the living room’ you feel the high class of this hotel. There were many special touches that made this hotel a cut above the rest: the stations of flavored water throughout the hotel, the Bliss spa products in each room, the ‘Good Morning, Good Afternoon & Good Evening’ rugs, the Happy Hour drink specials and the décor in each guest room and in the lobby.
The staff was extremely nice and accommodating. They made sure each guest felt at home and special.
I will certainly be staying here any time I’m back in Austin and would 100% recommend it to everyone.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WAustinMgr, General Manager at W Austin, responded to this review, May 7, 2013
Hello, and thank you for your recent review of the W Austin. I am so happy to hear that you enjoyed your stay and that our amenities and atmosphere contributed to your stay. We look forward to welcoming you back again soon.

Warm Regards,
Drew McQuade
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about W Austin

Address: 200 Lavaca Street, Austin, TX 78701
Phone Number:
Location: United States > Texas > Austin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Austin
#4 Spa Hotel in Austin
#5 Romantic Hotel in Austin
#5 Luxury Hotel in Austin
#19 Business Hotel in Austin
#30 Family Hotel in Austin
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — W Austin 4*
Number of rooms: 251
Official Description (provided by the hotel):
Our hotel, located in downtown Austin, is next door to the famed Austin City Limits music venue. Our boutique hotel rooms are stylish and comfortable, we also offer over 10,000 sqft of event space. ... more   less 
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Also Known As:
w Austin Hotel Austin

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