We stayed at the W Austin during the very busy Formula 1 Race weekend. The service we got here simply could not have been better. From the excellent concierge who contacted us weeks in advance to the doorman and valet who recognized us as guests amidst the large crowds, everyone here went out of their way to ensure that we were happy. There were special race related gifts waiting in our room, they were happy to accommodate an extra guest and they treated us like rock stars even though we clearly were not! We had a very nice corner suite with beautiful decor, luxury bathroom and a clean comfortable bed. The only teeny tiny thing i didn't like was there was no coffeemaker in the room. I would have loved to have a Keurig in there, but the rest of the experience was so overwhelmingly positive that we will be booking our stay for next year as soon as reservations open up.