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W Austin: Traveler Reviews

4.0 of 5
200 Lavaca Street, Austin, TX 78701
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W Austin
Ranked #8 of 179 hotels in Austin
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478 reviews from our community

Traveler rating
    308
    105
    37
    11
    17
See reviews for
Families
41
 
Couples
163
 
Solo
25
 
Business
132
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Chicago, IL
Senior Contributor
29 reviews 29 reviews
21 hotel reviews
Reviews in 17 cities Reviews in 17 cities
12 helpful votes 12 helpful votes
“There is a reason it is one of the best rated hotels in Austin”
5 of 5 stars Reviewed November 15, 2012

The little things make a huge difference at this hotel. If you keep your eyes open, you will see things that you don't see at other hotels. Like chargers next to the bed for your iPod, iPhone, Droid, or even Blackberry! An incredible shower that feels like you are at a spa (and speaking of which they have a pretty incredible spa too!). The toilet paper wrapper has cool sayings on it (see for yourself, I'm not ruining the surprise), the towel in the bathroom for the floor is labeled (not telling), and the mats in front of the elevators are changed at least three times a day with different sayings (maybe a 4th, I didn't stay up that late). Speaking of late, there are a ton of small cozy bars you can checkout after (or before) dinner - very cool.

In short, this hotel has everything you would expect at a 5 star hotel (quiet rooms, great service, wonderful bed, etc.), plus some really cool twists. Check it out.

Room Tip: Try and get a view of the river!
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  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Louis
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Modern, sleek, and great location”
4 of 5 stars Reviewed November 15, 2012

The view from the room overlooked the lake. Wow. real treat. Make sure to ask for the view! Beds were clean, cozy. Furnishings incredibly modern and expensive. Don't bring too many clothes because the closet is VERY small and no drawers for things like socks, undies, and bras. The pool area is AWESOME!!!!!!!!!! Wow. Concierge was very helpful and accommodating. Hallways kind of You do not need a car here, everything is nearby, shopping, bike/walk trail, music, everything. Awesome smoothie place down the street that can fix you an alkaline recovery beverage if you drink too much the night before, and an upscale bodega right next to that.

Room Tip: ask for a room overlooking the lake. Be sure to visit the pool.
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Houston, Texas, United States
1 review
“My monthy escape to my home away from home.”
5 of 5 stars Reviewed November 15, 2012

My husband and I have been escaping from Houston at least once a month to stay at the W Austin. The employee's make our stay feel like a home and I never want to return to Houston. Thanks Jeff for your wonderful smile when you escort us to our room.
The spectacular views of Austin from the W continue to take my breath away no matter what room we stay in. I never miss the sunset from our room. Thank you Chris for our last suite. We were able to see the sunset from three sides of the W.
We had also misplaced our shaving kit and glasses and Owen found the items and shipped it to us the next day.
See you next month.

Room Tip: I love the Lake view.
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Lyon, Michigan
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Great Service”
5 of 5 stars Reviewed November 12, 2012

We stayed at the W in Austin and our stay was great. All the staff was very attentive including the valet, check-in, concierge, wait-staff in both the restaurant and bar areas. Upon arrival we had an issue with the room that with undetermined root cause. Instead of blaming us or the booking site Sheena simply called the manager Josh and the two of them rectified our issue in jest few minutes during a very busy weekend. The concierge was printed some last minute concert tickets so we were not late for the show. Citava our waitress in the bar remembered our name from the night before and not only made us feel welcomed at happy hour but also recommended her favorite place in town for amazing comfort food. The valet never let me open the car door and we got offered directions every departure. Pillows were perfect and the room was well insulated from noise outside hallway. In short the hotel met every need we had, including in-room recycling bins.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Antonio, Texas
2 reviews
“Great Hotel in Great Area”
5 of 5 stars Reviewed November 11, 2012

We booked a last minute getaway through Travelocity for downtown Austin. The W was very hip and the service was excellent. I hadn't been in the warehouse district of Austin in years and it was a pleasant surprise. A great area to walk around with plenty of food and drink.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
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Additional Information about W Austin

Also Known As:
w Austin Hotel Austin
w Austin Hotel
Address: 200 Lavaca Street, Austin, TX 78701
Phone Number:
Region: United States > Texas > Austin
Amenities:
Bar/Lounge Business Center Fitness Center Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Onsen Hotels in Austin
#3 Luxury Hotels in Austin
#5 Business Hotels in Austin
#10 Family Hotels in Austin
Price Range: $$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Our hotel, located in downtown Austin, is next door to the famed Austin City Limits music venue. Our boutique hotel rooms are stylish and comfortable, we also offer over 10,000 sqft of event space. ... more   less 
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