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“Pleased with everything” 4 of 5 stars
Review of BEST WESTERN PLUS Austin Airport Inn & Suites

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BEST WESTERN PLUS Austin Airport Inn & Suites
2.5 of 5 Hotel   |   1805 Airport Commerce Drive, Austin, TX 78744   |  
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Ranked #61 of 183 hotels in Austin
Kerrville, Texas
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
“Pleased with everything”
4 of 5 stars Reviewed August 3, 2013

Overall, would consider staying here again.

Pros: Staff was friendly and helpful. Rooms nice, large. Breakfast included. Was able to leave vehicle in lot and take shuttle to airport as opposed to having to get up even earlier to find a shuttle lot.

Cons: The shuttle service to the airport left a little to be desired. On the morning of our departure, was told we could not get our group of 7 into a single shuttle, could only get us all there if we split into three groups. So, I loaded as many as I could into my vehicle and dropped them of at the airport and returned the hotel. I caught the next shuttle to the airport -- which was EMPTY. Getting back to the hotel after our flight was tiresome as well, but we did.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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156 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Baytown, Texas
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 27, 2013

Fast check -in, clean room, good breakfast buffet. Nothing to complain about. Location was ideal for what I went to Austin for. Parking was tight. Some inconsiderate guest took two parking spots. I found parking at the back of the hotel. It was not a big deal.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, United States
1 review
4 of 5 stars Reviewed July 27, 2013

Stayed five nights, room was outstanding, staff very helpful. They have only one luggage cart, so you might need to make a couple of trips if you have lots of bags. Breakfast was OK, had cold cereal which I ate, I'd preferred hot Oatmeal. Well worth the money.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
2 of 5 stars Reviewed July 23, 2013

I stayed on company business but had to leave a card for incidentals. When I checked out they couldn't provide me a receipt but read the last 4 digits of the charge card (not mine). I get home today & I have a charge for the hotel. Called & it will take 5-7 days for credit, but the charge was dated on my card for my check in date, not check out date. Furious!

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 16, 2013

Clean, great price- pretty and sleek room furnishings --good location for our purposes. Free wifi in rooms,large tvs (flat screens) --nice towels and toiletries. Free parking and airport shuttle. Good breakfast. Two cup coffee makers, microwaves and refrigerators in rooms. HBO and good cable channel selection

Room Tip: The rooms with 2queens are even roomier than kings- get a second floor room
See more room tips
  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampa, Florida
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 9, 2013

I thoroughly enjoyed my stay at this Best Western! The hotel looks fairly new and it is extremely nice! The staff was really kind, the food was good, and the beds were sooo comfortable! The only downside is that the hotel is not really around anything. Although it was only a 12 minute drive to downtown Austin so it wasn't really that bad.

  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lake Jackson, Texas
Top Contributor
69 reviews 69 reviews
16 hotel reviews
Reviews in 28 cities Reviews in 28 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed July 7, 2013 via mobile

Stayed here for a night over 4th of July weekend. It was pretty full so finding a parking spot was very difficult. Liked the room though, and breakfast was pretty good. They charge extra for a crib so that's kind of a pain, but everything was great otherwise.

  • Stayed July 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about BEST WESTERN PLUS Austin Airport Inn & Suites

Address: 1805 Airport Commerce Drive, Austin, TX 78744
Phone Number:
Location: United States > Texas > Austin
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#38 Family Hotel in Austin
#41 Romantic Hotel in Austin
#65 Business Hotel in Austin
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Austin Airport Inn & Suites 2.5*
Official Description (provided by the hotel):
Welcome to BEST WESTERN PLUS Austin Airport Inn & Suites! A brand new hotel, the BEST WESTERN PLUS Austin Airport Inn & Suites is conveniently located just one mile north of the Austin-Bergstrom International Airport and only three miles from Downtown Austin. The new hotel proudly offers complimentary hot breakfast buffet served in our spacious breakfast room as well as variety of other amenities including an outdoor swimming pool, state of the art exercise facility, guest laundry, business center, free/convenient parking and meeting facilities accommodating large groups.In addition, all of our comfortably designed guest rooms and suites offer a mini-refrigerator, microwave, coffeemaker, hairdryer, iron, ironing board, free high-speed Internet access and 32-inch flat screen LCD televisions. Guests will find themselves conveniently located near many of Austin’s local attractions, all the way from the State Capitol to the famous Sixth Street nightlife filled with a host of bars, nightclubs and restaurants both upscale and locally renowned. The hotel is minutes from the University of Texas Austin and all other Longhorn activities. Guests will also enjoy Austin’s great weather year round with Lake Austin, Town Lake Hike and Bike Trail, and Riverside Golf Course, one of many nearby courses. Our courteous staff is ready and eager to serve you. Come stay with us soon at the brand new BEST WESTERN PLUS Austin Airport Inn & Suites! ... more   less 
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Also Known As:
Best Western Plus Austin Airport Hotel Austin
Best Western Plus Austin Airport Inn And Suites

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