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“FREE Amenities make the room rate sweeter” 5 of 5 stars
Review of BEST WESTERN PLUS Austin Airport Inn & Suites

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BEST WESTERN PLUS Austin Airport Inn & Suites
2.5 of 5 Hotel   |   1805 Airport Commerce Drive, Austin, TX 78744   |  
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Ranked #51 of 191 Hotels in Austin
Maple Valley, Washington
Top Contributor
143 reviews 143 reviews
28 hotel reviews
Reviews in 66 cities Reviews in 66 cities
51 helpful votes 51 helpful votes
“FREE Amenities make the room rate sweeter”
5 of 5 stars Reviewed March 27, 2013

March, 2012 in Rm. 312 w/King size bed (+/- $100) used as a base for visiting Austin & Hill Country nearby. Room fronted the street but it was still quiet. This hotel is newer & VERY clean w/no smoking or pets rooms, good linens, nice shower pressure & elevator. The free shuttle to & from airport was a real plus. Breakfast was hot & good. No restaurant, but nice menu of places that deliver. Only negative the fridge "buzzed", so unplugged it. We rented car from Enterprise OFF airport which was much cheaper & they picked us up at hotel), so easy all around stay.

Room Tip: Quieter on upper floor and back side of hotel. Ask for "no pet" room & it will be upp...
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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202 reviews from our community

Traveler rating
    102
    62
    23
    12
    3
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64
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
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English first
Plano, Texas
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 24, 2013

Recently I stayed @ this updated hotel except the hotel checked me into a different/cheaper room type from my originally confirmed booking. The worst part is that the front desk and manager tried to shift off the responsibility for the hotel reservation mistake, and refused to justify the normal room rate difference. Despite the decent update work done in this hotel, the poor front desk service and judgment turned my experience negative.

Room Tip: book thru Expedia would definitely land you a better rate
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  • Stayed March 2013, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Greensboro NC USA
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed March 21, 2013

An excellent hotel with great room size. If you are staying for SouthBy SouthWest as we were, hotel provided less than $300/night accomodations. The location though has no resturants nearby...well actually one, a taco bar that was very good. Hotel did provide a shuttle to airport which was nice.

Room Tip: I think the rooms might all be large, but ours on the third floor was expansive.
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  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 19, 2013

Here are a few Haiku's about my stay at this hotel:

Picked up from airport
waited only ten minutes
great shuttle service

Check in was easy
Amenities were explained
nicely explained

Room was shiny clean
king suite was a pleasant choice
modern, lots of space

I would recommend
it's a neat and clean hotel
close to the airport

Also I would like to add that at breakfast you are able to make your own Texas shaped waffles.

Room Tip: King suite is very spacious. I stayed in a corner room on the 2nd floor.
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 18, 2013

Great hotel with beautiful and spacious rooms with very comfortable beds and wide hallways. Refrigerator and microwave in the room was a plus. I was staying here alone the night before an early morning flight and I felt very safe and secure in this hotel. Great hot breakfast too! I would highly recommend!!!

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Top Contributor
85 reviews 85 reviews
20 hotel reviews
Reviews in 29 cities Reviews in 29 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed March 16, 2013 via mobile

Have stayed here twice and always very clean and staff always nice.The free breakfast is good especially the Texas waffle you make yourself but the eggs are the worse I have ever eaten.I think they are powdered and water added to them.It is kind of hidden behind a major street but easy to get on highway from it and to the airport.Rooms have refrigerstors and microwaves.

  • Stayed March 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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HOUSTON
Top Contributor
105 reviews 105 reviews
29 hotel reviews
Reviews in 42 cities Reviews in 42 cities
197 helpful votes 197 helpful votes
4 of 5 stars Reviewed February 26, 2013

Nothing fancy, but came as advertised. Rooms were comfortable and clean. Amenities as advertised. Full breakfast was good with good variety. Nice location close to airport and downtown. I think that the negative commnets in the reviews are quite exaggerated !!!

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Austin Airport Inn & Suites

Address: 1805 Airport Commerce Drive, Austin, TX 78744
Phone Number:
Location: United States > Texas > Austin
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#36 Romantic Hotel in Austin
#36 Family Hotel in Austin
#57 Business Hotel in Austin
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Austin Airport Inn & Suites 2.5*
Number of rooms: 75
Official Description (provided by the hotel):
Welcome to BEST WESTERN PLUS Austin Airport Inn & Suites! A brand new hotel, the BEST WESTERN PLUS Austin Airport Inn & Suites is conveniently located just one mile north of the Austin-Bergstrom International Airport and only three miles from Downtown Austin. The new hotel proudly offers complimentary hot breakfast buffet served in our spacious breakfast room as well as variety of other amenities including an outdoor swimming pool, state of the art exercise facility, guest laundry, business center, free/convenient parking and meeting facilities accommodating large groups.In addition, all of our comfortably designed guest rooms and suites offer a mini-refrigerator, microwave, coffeemaker, hairdryer, iron, ironing board, free high-speed Internet access and 32-inch flat screen LCD televisions. Guests will find themselves conveniently located near many of Austin’s local attractions, all the way from the State Capitol to the famous Sixth Street nightlife filled with a host of bars, nightclubs and restaurants both upscale and locally renowned. The hotel is minutes from the University of Texas Austin and all other Longhorn activities. Guests will also enjoy Austin’s great weather year round with Lake Austin, Town Lake Hike and Bike Trail, and Riverside Golf Course, one of many nearby courses. Our courteous staff is ready and eager to serve you. Come stay with us soon at the brand new BEST WESTERN PLUS Austin Airport Inn & Suites! ... more   less 
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Also Known As:
Best Western Plus Austin Airport Inn And Suites
Best Western Plus Austin Airport Hotel Austin

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