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“Simply Wonderful” 5 of 5 stars
Review of Omni Barton Creek Resort & Spa

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Omni Barton Creek Resort & Spa
4.0 of 5 Resort   |   8212 Barton Club Drive, Austin, TX 78735   |  
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Ranked #60 of 183 hotels in Austin
Edmonds
1 review
1 helpful vote 1 helpful vote
“Simply Wonderful”
5 of 5 stars Reviewed November 13, 2013

Barton Creek was amazing. The food, the golf course, the service - everything - was done so well. It is a beautiful resort. It's a little far from down town, so factor that in, but for a restful, peaceful get away, you can't beat it.

  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BartonCreekGM, General Manager at Omni Barton Creek Resort & Spa, responded to this review, November 15, 2013
Thank you for taking the time to provide feedback about your recent stay with us! We're pleased to hear you enjoyed our resort amenities and excellent service by our team members. We look forward to seeing you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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762 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (123)
Date | Rating
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English first
Bermuda Dunes, California
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed November 9, 2013

Stayed here for four nights while my husband attended a conference. The grounds are beautiful. Golf courses in every direction, but not much else. Room was average. When we got there, there was a big empty space where we figured a reading chair should be. We called and they said we were right, and they would send one right up. It came and was filthy, so we asked to have a clean chair sent up while we went to dinner. It was. I would not stay here again for two reasons. #1 - There are only 2 restaurants on the whole property. One casual, one not. Very limited. #2 - Downtown is 15 minutes away. We didn't have a car, so we didn't get to see the city. Only 3 small shops in the lobby to shop in as well. I LOVE Omni's for their wonderful select guest program, but feel this resort is mostly for golfers only. If you are a tourist, pick one of the Omni's in the downtown area.

Stayed November 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BartonCreekGM, General Manager at Omni Barton Creek Resort & Spa, responded to this review, November 15, 2013
Thank you for your gracious feedback on all aspects of your recent visit to the resort. We appreciated the feedback on the areas that were enjoyed along with the items noted for improvement. I personally apologize for the inconveniences you experienced and would like to invite you to contact me directly at james.walsh@omnihotels.com to discuss further.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 7, 2013

All the staff was very friendly and helpful. Hotel need to do an inspection of the room to make sure everything is in working order. Handle on toilet stuck, so had to constantly get up to jiggle the handle and lock on patio door was broke.

  • Stayed October 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BartonCreekGM, General Manager at Omni Barton Creek Resort & Spa, responded to this review, November 15, 2013
Thank you for your gracious feedback on all aspects of your recent visit to the resort. We appreciated the feedback on the areas that were enjoyed along with the items noted for improvement. I personally apologize for the inconveniences you experienced and would like to invite you to contact me directly at james.walsh@omnihotels.com to discuss further.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Spokane, Washington, United States
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 5, 2013

What a great experience! I was coordinating 12 guys with their rooms, golf, dinner, using the bar area, and breakfast. It all went amazingly smoothly. The staff went above and beyond the call of duty. We golfed at Lakeside and the staff there were top of the line as well. Dinner was amazing and the staff didn't hesistate in helping us split the bill between all of us. The rooms were comfy and the lounge area perfect for our needs. All in all we had a great experience and the staff didn't hesitate at any request. Can't wait to come back.

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BartonCreekGM, General Manager at Omni Barton Creek Resort & Spa, responded to this review, November 7, 2013
Thank you for taking the time to provide feedback about your recent stay with us! We're pleased to hear you enjoyed our resort amenities and excellent service by our team members. We look forward to seeing you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bloomington, Minnesota
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 4, 2013 via mobile

Came early for a conference to play golf for two days. Played Fazio Foothills and Fazio Canyons. No question to play Canyons vs Foothills.
Rooms are fine. Dinner in the Country dining room..expensive but great steaks. The conference rooms are some of the best I have seen.
I would come back.

Stayed November 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BartonCreekGM, General Manager at Omni Barton Creek Resort & Spa, responded to this review, November 7, 2013
Thank you for taking the time to provide feedback about your recent stay with us! We're pleased to hear you enjoyed our resort amenities and excellent service by our team members. We look forward to seeing you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leawood, KS
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 4, 2013

The hotel is dated and in much need of a refresh. The front desk was hosted by a trainee who did not know the hotel well enough to provide a good review of the property. The restaurant service was extremely slow. The fitness center equipment was dated and it did not open at the time advertised. The message center did not get messages to the intended parties.

  • Stayed November 2013, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BartonCreekGM, General Manager at Omni Barton Creek Resort & Spa, responded to this review, November 7, 2013
Thanks for taking the time to provide a candid review of your stay. I personally apologize for the inconveniences you experienced and would like to invite you to contact me directly at james.walsh@omnihotels.com to discuss further. Again, thank you for staying at Omni Barton Creek and I hope we'll have the opportunity to make things right and win back your business.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, United States
1 review
2 of 5 stars Reviewed November 4, 2013

Our restaurant experience was an absolute joke. Our steaks were brought out 10-15 minutes before the sides. When the sides arrived they were extremely hot so I can only assume that the waiter forgot to put in the order. The only acknowledgement from her and the manager was a simple "we're sorry". In my opinion the experience was so completely horrendous the only possible outcome would have been for the manager to comp the entire meal and express their apologies. When we arrived at the hotel we planned on not leaving the entire time and after that meal we did not eat there again and would never recommend Barton Creek to anyone.

  • Stayed November 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BartonCreekGM, General Manager at Omni Barton Creek Resort & Spa, responded to this review, November 7, 2013
Thank you for taking the time to provide a candid review of your stay. I personally apologize for the inconveniences you experienced while dining with us for dinner. We have processed a credit for your dinner on Friday evening, which you should receive within 5-7 business days.

Again, thank you for staying at Omni Barton Creek and I hope we'll have the opportunity to make things right and win back your business.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Omni Barton Creek Resort & Spa

Address: 8212 Barton Club Drive, Austin, TX 78735
Phone Number:
Location: United States > Texas > Austin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Spa Hotel in Austin
#14 Luxury Hotel in Austin
#31 Romantic Hotel in Austin
#45 Business Hotel in Austin
#48 Family Hotel in Austin
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Omni Barton Creek Resort & Spa 4*
Official Description (provided by the hotel):
Like the stunning Hill Country that embraces our luxury resort hotel, Omni Barton Creek Resort & Spa is revered for its distinctive blend of peaceful beauty and gracious warmth. From the very moment you arrive, the natural ambiance of the landscape and our welcoming staff will invite you to unwind and immerse yourself in a unique collection of desirable amenities.Framed within 4,000 secluded acres of rolling hills of Austin, Texas, you’ll be pleased to discover our full-service Three Springs Spa, four spectacular championship golf courses, award-winning conference and meeting facilities, four extraordinary dining options, numerous recreational activities and so much more. ... more   less 
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Also Known As:
Barton Creek Resort And Spa
Barton Creek Hotel Austin
Barton Creek Resort Club

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