This is not my usual hotel brand, but I chose it because of the convenient location to a meeting I had the next morning. I was so impressed with the stay. I knew that I would be flying in late at night, so I communicated that to the staff in advance. The general manager replied to my e-mail personally and promptly. The clerk on duty upon my arrival made check-in simple and hassle-free. My flight was late, so I did not arrive until well after midnight. I was tired after almost 24 hours of traveling, so the quick check-in was much appreciated. The room was new and well-appointed, and the bed was extremely comfortable.