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“Our experience at the Westin at The Domain” 5 of 5 stars
Review of The Westin Austin at The Domain

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The Westin Austin at The Domain
4.0 of 5 Hotel   |   11301 Domain Drive, Austin, TX 78758 (Northwest Austin)   |  
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Breakfast for 2 Included
Ranked #22 of 191 Hotels in Austin
Certificate of Excellence 2014
Austin, Texas
1 review
1 helpful vote 1 helpful vote
“Our experience at the Westin at The Domain”
5 of 5 stars Reviewed January 16, 2013

Our experience at The Westin,The Domain, Austin Texas was exceptional. The staff was very helpful and very nice. Room was beautiful, excellent view, even the maids were friendly. Could not ask for anything more relaxing and enjoyable. The food in Hotel was excellent. Lots of shopping close by and Hotel has complimentary drop off to stores near by. Loved every minute of our stay. Highly recommend this Hotel!!!!!!!!!

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David G, General Manager at The Westin Austin at The Domain, responded to this review, January 17, 2013
Gam_13,
Thank you for the kind words and the "highly recommend". We realize you have many choices and appreciate that you choose to stay at the Westin Austin at the Domain.
Live Well,
DOG
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734 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (159)
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Nyc
Top Contributor
64 reviews 64 reviews
25 hotel reviews
Reviews in 38 cities Reviews in 38 cities
88 helpful votes 88 helpful votes
3 of 5 stars Reviewed January 14, 2013

This was a pseudo business and pleasure trip. The property is located in suburban austin. For shopaholics, its great given its directly across from a nice mall in Austin, called the Domains. There are a bunch of eateries in the vicinity to choose from. Its about 20 minutes to the airport and downtown area. There's really nothing to shout bout this hotel. Frequent Westin patrons will find the standard Westin bed luxurious. The rooms are a little small for suburban hotels. You expect the small size in big cities like NYC and Sydney, not Austin, big Texas. The bar is functional and acceptable. It has a nice lobby, and waling distance to the mall and some restaurants is probably amongst its biggest attraction. But as far as Westins go, there are a lot nicer and plushier Westins. Service is standard and acceptable.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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David G, General Manager at The Westin Austin at The Domain, responded to this review, January 17, 2013
LL,
Thank you for choosing The Westin Austin at the Domain and thank you for your review. The service proveded to our guest is critical to our success, thus something we train daily. I believe you will see the difference on your next visit.
Live Well,
Dave
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Dallas
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed January 14, 2013

My husband and I were in Austin for a conference (not at this hotel), but he chose this Westin for our weekend stay. He's a frequent business traveller to the area and likes this hotel because it's a newer property with a fitness center, business center (I didn't use either of these services so can't comment) and decent restaurant, plus they also offer free in room internet. We stayed on the Executive level (5th floor) and it was quiet, but not sure what, if any, other benefits come with staying on this level? Perhaps the free in room internet?

The restaurant (Urban) - serves some organic and locally sourced foods and has a few interesting entrees. We ate breakfast and dinner there and enjoyed both meals. I especially liked that the food arrived very hot! Service was quick, personable and efficient.

Location - As other reviewers have noted, you can't beat this location if you're looking to shop. The hotel is right in the thick of the Domain, which is an upscale outdoor shopping mall with stores like Tumi, and Nieman's. There's also an Apple store and a Microsoft store, as well as all the other usual chains. The hotel is right off the tollway and this makes it convenient to get to other parts in this area of Austin. An interesting, older area of the city to check out is the nearby Allandale neighborhood which has more unique shops and dining.

Accomodations - Nice "heavenly" beds with good selection of pillows, a duvet, a large desk for work area and a reading chair. Like the room, the bathroom was very clean and because this hotel is new, all the fixtures and appointments are modern and well done.

If you're looking for a shopping weekend in Austin, the Domain can't be beat and this hotel offers golf cart service to your choice of location in the mall if you don't feel like walking.

My only complaint would be the parking... It seems that the Domain shoppers use the Westin's lot to park in and this makes it a challenge to find a spot.

I would definitely stay here again.

Room Tip: The rooms on the 5th floor are considered "Executive Level" and the end rooms (down from e...
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  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Senior Contributor
28 reviews 28 reviews
6 hotel reviews
Reviews in 18 cities Reviews in 18 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 10, 2013

We went for a weekend getaway to Austin. We wanted to stay at a nice hotel for a reasonable price. The Westin Hotel at The Domain is only a couple of years old. The Domain is an upscale outdoor shopping mall and offers a nice backdrop for this hotel.
The lobby of the hotel was large, modern and inviting. There is an inviting hotel bar that made for a good start to our evening.
The staff was very friendly and attentive. The first night we were there, it was colder than expected and the hotel has a large golf cart that they used to drive us over to Dick's so we could pick up a coat.
The room was roomy and clean. The hotel's location provided easy access to the rest of Austin. We would definitely stay here again.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Antonio, Texas
Top Contributor
82 reviews 82 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed January 10, 2013

As January rolls around so does a trip to Austin. The Domain is a "Chic" area of Ausitn, catering to the upwardly mobile "Techies of the 21st Century". It is state of the "Art", open and made for the shopper of the fine things in life. The conference area was perfect for the business at hand, the food awesome for such an event and the nightlife was more than anyone could ask for....valet your vehicle and keep a change of shoes in your bag for a full scale Healthy Austin Life.

Room Tip: As high as you can go and enjoy the Night Lights of Austin and the Capital. Southside the views are...
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  • Stayed February 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 8, 2013 via mobile


This hotel couldn't be in a better location to see ALL of what Austin has to offer. We were visiting for the 1st time as our friends were raving about their visits. None of them could give me a concrete answer on where to stay so I decide to just venture out on my own and figure it out. I'm glad I did. I picked the Westin at The Domain because from the website and a map looked very central and convenient. It was even more than that.

1). Hotel (rooms/amentities): Has everything you would expect a hotel has, gym, pool & hot tub (both outdoor so make sure weather is nice), restaurant and bar in the lobby and is extremely clean. The room was awesome and the bathrooms were as solid as Westins always are and best part was how clean and comfortable everything was.

2). Staff: we wanted places to eat and see and figured we would ask the staff the night we arrived as concierge was closed when we got there (11pm). 20 minutes later we had a list of places and locations for a bunch of spots around town. Not just downtown but also some must dos all over Austin. They were very friendly and accommodating and were very happy to help.

3). Location: Short ride to every part of Austin from Round Rock to Lake Travis to UT and downtown Austin, I felt like we got in the car and within a minutes we were at our location.

4). Hotel & Surrounding: This hotel is right smack in the middle of an up and coming area and is within 2 minute walk to an entire shopping district of its own (The Domain) and plenty of good restaraunts and even an movie theatre. There's plenty to do in the area for any down time or even for meaningful shopping. Highly reccommend looking up "The Domain" before going.

Overall, one of my favorite hotel stays period, has everything you could want in a hotel experience! Book here and you won't regret it.

Stayed December 2012, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia
Contributor
20 reviews 20 reviews
19 hotel reviews
Reviews in 15 cities Reviews in 15 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed January 5, 2013

This was my second stay at this property. The Westin always offers clean, comfortable rooms at a reasonable price with the necessary amenities that one would need staying in this hotel category. As a business traveler, a nice room and room service is a must. The room service at this property is very good with a good menu. The front desk is friendly and helpful. I also had access to one of their conference rooms, which was well appointed and comfortable. As for location, if you're staying north west of downtown, this location has it all complete with upscale shopping at The Domain, which is literally across the street from the hotel. Great hotel and I will be returning.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Westin Austin at The Domain

Address: 11301 Domain Drive, Austin, TX 78758
Phone Number:
Location: United States > Texas > Austin > Northwest Austin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Luxury Hotel in Austin
#13 Family Hotel in Austin
#13 Romantic Hotel in Austin
#17 Business Hotel in Austin
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Westin Austin at The Domain 4*
Number of rooms: 48
Official Description (provided by the hotel):
The Westin Austin at The Domain is located in the heart of The Domain, one of the premier locations in North Austin, featuring upscale shopping, dining, and entertainment. Downtown Austin is also just 15 minutes away, where travelers love the excitement of 6th Street where you can explore the best live music, great restaurants, and sophisticated shopping. This hotel also boasts a wide range of amenities inlcuding Spa Réveil, a resort-style Outdoor Pool, and a state-of-the-art fitness center. Guest rooms are highlighted by luxury bedding, large LCD TVs, and select rooms with stunning Austin views. The Westin at the Domain offers a premier location with luxurious amenities making it one of the best Austin, TX hotels. ... more   less 
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Also Known As:
The Westin Austin At The Domain Hotel Austin

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