Once I stepped foot inside room, I soon realized why it is worth to pay MORE for a nice hotel. vs going the cheap route to Comfort Suites, specifically this location. Room was not ready until after 4 pm, I was told at 2:30pm day of check it that it would be ready by 3pm. Manager of hotel is rude, disrepectful, and unprofessional. Once checked in, manager gave us a room knowing it was still dirty. Manager gave us keys to 3 different uncleaned rooms until I had enough! Not only where rooms dirty, building is in huge demand of maintenance fix, carpet smells of mold. Demanded money back and left ASAP. Do your self and family a favor and stay else where. Terrible service.
- Also Known As:
- Comfort Suites Downtown South Hotel
- Comfort Suites Downtown South Hotel Austin
- Comfort Suites Austin
- Austin Comfort Suites
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