I was able to get a great room rate here, and was excited as I know Comfort Suites and Comfort Inns are typically very nice and clean (although usually dated). I was wrong. The entire exterior of the hotel needs to meet a power washer! There were bird feces along the sidewalks on the ends of the building near the entrances. Literally a mountain of feces!
I was very let down by the pool and jacuzzi area. More than half the light bulbs in the pool area were out. The jacuzzi had brown fur growing over the top. I didn't get in when seeing that, but was worried for the children who were swimming that they wouldn't get sick.
I was very exhausted, and typically have trouble falling asleep. At exactly 7:24 AM, I was still sleeping and hadn't planned on waking until 10:00 AM, when I heard a knock at the door. I woke up from hearing it, but thought I would ignore it. While I was still in bed, a male hotel employee came in the room to check if I was still there! Why!? Checkout time is at 11:00 AM! I was disturbed by this, and knew I would never fall back asleep, and so I just got ready to go.
Breakfast... I am very cautious about where my food comes from. If the hotel can't keep the jacuzzi, sidewalks and carpet clean... I don't believe they can maintain clean food handling practices. I didn't trust the breakfast to eat it.
I should have paid $30 more and stayed at either the Hampton Inn or Fairfield Inn which are both very nearby.
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- Also Known As:
- Comfort Suites Downtown South Hotel Austin
- Comfort Suites Austin
- Austin Comfort Suites