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“Very clean - great price!” 4 of 5 stars
Review of Super 8 Austin/University/Downtown

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Super 8 Austin/University/Downtown
2.5 of 5 Hotel   |   5526 North Interstate Highway 35, Austin, TX 78751   |  
Hotel amenities
Ranked #120 of 182 hotels in Austin
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276 people have reviewed this hotel

Traveler rating
    50
    71
    85
    35
    35
See reviews for
63
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72
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Austin
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 2 weeks ago

The place was fairly cheap,although next to interstate so was very loud, and hard to get to, outdated

  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Super 8

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 of 5 stars Reviewed 2 weeks ago

Do not book here!!! I booked a trip for the iheart radio concert at the end of March. My reservation was complete and confirmed in January. I got bumped from a flight and called the hotel to let them know I would not be checking in until the following morning, still ok with paying for the night I missed. Lupita at the desk told me I did not have a reservation and pushed me off to their corporate number. After an hour of bouncing back and forth between corporate and Lupita, I was told that my reservation had been canceled by the hotel because of a 300% rate increase from my original quote and that they would not honor my reservation. The rate increase happened because there were several events happening that weekend. I got no notification of rate increase or cancelation of my reservation nor did the booking company I used. Lupita was not helpful and refused to let me talk to a manager. She hung up on me more than once while I was trying to get all this straightened out. This is by far the worst customer service I have ever experienced.

Room Tip: "do not book any rooms here" "use another hotel for a good room"
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  • Stayed March 2014, traveled as a couple
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Super 8 Austin/University/Downtown

Also Known As:
Super 8 Austin/University/Downtown Hotel
Super 8 Austin/University/Downtown Hotel Austin
Super 8 Austin
Super Eight Austin
Austin Super 8
Austin Super Eight
Address: 5526 North Interstate Highway 35, Austin, TX 78751
Location: United States > Texas > Austin
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #120 of 182 hotels in Austin
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Super 8 Austin/University/Downtown 2.5*
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