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“Service was great!!!” 5 of 5 stars
Review of Super 8 Austin/University/Downtown

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Super 8 Austin/University/Downtown
2.5 of 5 Hotel   |   5526 North Interstate Highway 35, Austin, TX 78751   |  
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Ranked #128 of 191 Hotels in Austin
Abilene, Texas, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Service was great!!!”
5 of 5 stars Reviewed November 16, 2011

The room was was excellent the service was out of this world Kristin was awesome!!! We will Stay here again!!

  • Stayed November 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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413 reviews from our community

Traveler rating
    68
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
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English first
Abilene, Texas, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed November 16, 2011

The room was excellent. The service was outstanding. Kristin went above and beyond. We will stay here again and we recommend it to anyone.

  • Stayed November 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
washington, dc
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed November 3, 2011

If you don't mind doing a bit of walking, Super 8 Downtown is probably one of the best values for the money. Located at 12th street and I-35 the property is only a short walk to the state capitol building, downtown (6th street) and the University of Texas main campus.
Easy access to I-35 in both north and south directions.
There is no restaurant on site but the motel offers free breakfast. There is a Denny's and CVS very nearby.
Front desk staff was friendly and helpful but seemed stressed by the high volume of business on a weekend with a home football game at the university. I had a difficult time trying to get a minor tv remote issue resolved.
Room was comfortable and clean, with fridge and microwave but the noise from outside and from adjoining rooms was fairly constant and audible.
If you are staying over a weekend be warned that there is a night club across the street that plays very loud music well past midnight. Loud enough to cause vibrations in the room. The front desk received many complaints about this problem.
This is not a fancy place but for the price and location it is an excellent deal. I would definitely stay again.

Room Tip: Request a room on the north side of the property. That is as far away as you can get from the noisy...
See more room tips
  • Stayed October 2011, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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SuperbService, Owner at Super 8 Austin/University/Downtown, responded to this review, November 8, 2011
We appreciate the review but our motel is NOT located at 12th street. You can find our property 3 minutes north of downtown Austin at 5526 North IH-35 which is exit #238A if you're driving north on IH-35.

We are the only "2 and a half star" Super 8 on IH-35 and our weekend rates start at $69.99...come enjoy our Super Destination!
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Palmer, Alaska
1 review
4 of 5 stars Reviewed November 2, 2011

Super Eight University & Downtown Austin TX Was great. They went out of their way to help me make my stay in Austin enjoy. They where very helpful getting me situated in the hotel & help make my stay comfortable. The Price was great too. Thank

  • Stayed October 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London, United Kingdom
Top Contributor
73 reviews 73 reviews
24 hotel reviews
Reviews in 33 cities Reviews in 33 cities
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed October 19, 2011

The taxi driver was a little scathing so when checking in I was a little bit nervous. There was no need to be. Right from the friendly check in to the end of the stay this was a good experience.

OK so it's not the Ritz but it is excellent value. The location is pretty good and it was an easy walk to the Capitol and not far from both 6th street and the university.

The room was comfortable and a good size. It even had a microwave and coffee maker. It was all clean and tidy and, despite being on a major highway, quiet. Breakfast was basic but there was coffee and a waffle maker so it did the job nicely.and was included in the room rate.



The price and the value is exceptional and had

  • Stayed October 2011, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Kyle, Texas
1 review
5 of 5 stars Reviewed October 6, 2011

I had a little trouble with guests being disruptive but Milli and his staff were very helpful and understanding and they took care of the situation to fullest. Very good customer service satisfaction. The room was well taken care of and the bed and linen. Housekeepers did an amazing job with keeping the room spotless and making sure everything was well taken care of. This is a great place to stay at and I would give it 5 stars!!!

  • Stayed October 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Petersburg, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 3, 2011

A great place to stay for the price and a very convenient location to downtown and St. Edwards University. All of the staff was nice and Millie was extremely helpful. I would highly recommend anyone to stay here!

  • Stayed October 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Super 8 Austin/University/Downtown

Address: 5526 North Interstate Highway 35, Austin, TX 78751
Phone Number:
Location: United States > Texas > Austin
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #128 of 191 Hotels in Austin
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Super 8 Austin/University/Downtown 2.5*
Number of rooms: 140
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Also Known As:
Super 8 Austin/University/Downtown Hotel Austin
Super Eight Austin
Austin Super Eight
Austin Super 8

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