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Courtyard Austin North/Parmer Lane: Traveler Reviews

3.0 of 5
12330 N IH-35, Austin, TX 78753
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Courtyard Austin North/Parmer Lane
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62 reviews from our community

    Trip type
Traveler rating
    29
    30
    2
    0
    1
Date Rating
Redondo Beach, California, United States
Senior Contributor
48 reviews 48 reviews
17 hotel reviews
Reviews in 31 cities Reviews in 31 cities
20 helpful votes 20 helpful votes
“One of the best Courtyards”
5 of 5 stars Reviewed August 21, 2012

I really enjoyed my stay at this Courtyard. The lobby and rooms have been recently renovated and are comfortable. The staff was very friendly and it is conveniently located near several places to eat (although you'll probably need a car to get there). I would stay hear again the next time I'm in Austin.

Room Tip: As for a room away from the freeway. Even then you may hear some traffic.
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  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask RedondoSurferDude about Courtyard Austin North/Parmer Lane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardAusNorth, Front Office Manager at Courtyard Austin North/Parmer Lane, responded to this review
September 3, 2012
Thank you very much for taking the time to review our wonderful hotel on TripAdvisor! We are very glad that you enjoyed your stay while you were...
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Great, affordable stay.”
5 of 5 stars Reviewed August 15, 2012 via mobile

Very clean, comfortable room. I have paid more for a lot less! Free WiFi, comfortable bed, & super nice staff. My only complaint, no fridge or microwave in room but we knew that before booking & booked anyway because of the great price. There is a microwave in lobby to use if needed. Lots of extra plug-ins in room for all your electrical gadgets. We will definately stay again.

  • Stayed August 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask tinacer1 about Courtyard Austin North/Parmer Lane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardAusNorth, Front Office Manager at Courtyard Austin North/Parmer Lane, responded to this review
September 3, 2012
Thank you for choosing to stay here! We do offer a wonderful product and have quite an amazing staff. Just so you are aware, we do have some...
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amarillo, Texas
1 review
“Good experience”
4 of 5 stars Reviewed August 12, 2012

I just wanted to let you know that I stayed in this hotel on the evening of 8-6-12 and had a great experience. The staff was especially knowledgeable and friendly. After a bad experience a few weeks before at a Comfort Suites in Nashville, TN, I was happy to be treated with such respect and to be shown appreciation for staying there. The first room I was given, smelled like it had been smoked in but I was quickly given a clean room w/o any hassle.
Thank you!

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask susan r about Courtyard Austin North/Parmer Lane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardAusNorth, Front Office Manager at Courtyard Austin North/Parmer Lane, responded to this review
August 14, 2012
Susan,
Thank you very much for taking the time out of your busy schedule to rate our wonderful property! As I have said time and time again, we pride ourselves on great customer service here at the Courtyard Austin North and will go out of our way to ensure each guest is completely happy!
In reference to the room smelling like smoke, we do have rare occasions where guests will smoke in the room in spite of the rules. We handle those as they come at us and treat the room for the necessary damages that are caused.
Thank you again for staying with us and we look forward to having you back again soon!
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Huntington Beach, California
1 review
“Great place to stay”
5 of 5 stars Reviewed August 11, 2012

We stayed there for one night during a house hunting trip. The front desk person was very accommodating and gave us a room away from the I35. It was quiet, clean and very comfortable. All the room and bathroom equipment worked and looked new. There is a special place to print boarding passes and the wifi worked in our room. The bistro was good for breakfast, again very friendly service. We had just come from a JW Marriott and liked this place as much. We will stay here again.

Room Tip: Just ask for a room away from the I 35. That being said, I do not know that any of the rooms are n...
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  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Jackie W about Courtyard Austin North/Parmer Lane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardAusNorth, Front Office Manager at Courtyard Austin North/Parmer Lane, responded to this review
August 14, 2012
Dear Guest,

Thank you so much for taking the time to write a review for us on Trip Advisor. Guest service is one of our top priorities and we want to ensure that each and every guest gets treated with the utmost respect and admiration!

Being that we are the newest Courtyard in Austin at three years old, we had the luxury of being built with the extra amenities and large open spaces that not everybody has. Should you need anything further, please do not hesitate to contact a member of the team and we will be more than happy to help you
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San Antonio
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
“Nice hotel on northside”
4 of 5 stars Reviewed July 30, 2012

Stayed a night while visiting family in Austin. I prefer Marriott branded hotels and this was the cheapest in Austin on the night we stayed. Got in late and left early, so didn't experience much of the hotel beyond the room. Check-in was the fastest I've ever had and the front desk was quite pleasant. Room was nice and recently renovated it looked like. Bed wasn't the most comfortable I've experienced; it worked for the night but I've had better nights sleep. Room was pretty quiet - I was expecting much more noise since we were directly off of IH-35. Location was pretty boring with not much directly around at least walking distance. All in all, a nice quiet bed for the night near (but not in) Austin's excitement.

  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 3 more reviews by huskersal for Austin
Ask huskersal about Courtyard Austin North/Parmer Lane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardAusNorth, Front Office Manager at Courtyard Austin North/Parmer Lane, responded to this review
August 1, 2012
Dear guest,

Thank you very much for taking the time to rate us on Trip Advisor, these ratings really help not only us grow and improve but, help...
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Courtyard Austin North/Parmer Lane

Also Known As:
Courtyard Austin North/Parmer Lane Hotel Austin
Courtyard Austin North/Parmer Lane Hotel
Address: 12330 N IH-35, Austin, TX 78753
Phone Number:
Region: United States > Texas > Austin
Amenities:
Fitness Center Free High-Speed Internet Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#32 Family Hotels in Austin
#46 Business Hotels in Austin
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Courtyard Austin North Parmer is conveniently located at IH-35 and Parmer Lane, and offers guests easy access to the State Capitol Plaza, the University of Texas, the Domain Shopping Center, the Austin Zoo and more. The hotel offers high-speed wireless Internet Access, an on-site restaurant, and fitness room. Guests will also enjoy newly designed King or Queen rooms, or a King Suite that features plush mattresses, crisp linens and a flat-screen TV. ... more   less 
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