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“Good Stay” 4 of 5 stars
Review of Staybridge Suites Austin NW

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Staybridge Suites Austin NW
3.0 of 5 Hotel   |   13087 US Hwy 183 North, Austin, TX 78750 (Northwest Austin)   |  
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Ranked #22 of 191 Hotels in Austin
Certificate of Excellence
Amarillo, Texas
Level Contributor
54 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Good Stay”
4 of 5 stars Reviewed February 26, 2012

The hotel staff is great, they host a light supper Tuesday - Thursday, and it's nice. But sometimes it seems as though they are not too prepared. When staying more then 7 days, you receive no housekeeping on the weekends. This I don't understand as your paying the price. You may call and request, but, then they just drop off towels. Having a kitchen-net is nice and you don't have to eat out all the time. I would come back again! The pool is really nice. My husband travels a lot. Stays in many hotels.

Room Tip: Ask for a top floor if you don't want to hear people above you.
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  • Stayed February 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Staybridge Suites Austin NW, responded to this review, July 5, 2012
Thank you so much for the review! We are glad you stayed with us and will do so again. We look forward to seeing you again in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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143 reviews from our community

Traveler rating
    85
    39
    13
    3
    3
See reviews for
39
27
11
50
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Austin, Texas
Level Contributor
58 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed January 27, 2012

We stayed here on a quick trip to Austin. Perfect location for what we were there for. Nice rooms, comfortable beds. The staff was extremely friendly. The manager's social that evening and breakfast the next morning hit the right spot. Will definitely stay here again when we are in the area.

  • Stayed January 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JasonSD12, General Manager at Staybridge Suites Austin NW, responded to this review, January 30, 2012
Dear Valued Guest,
Thank you for taking the time to review the Staybridge Suites Austin and telling other travelers about your recent stay. We are delighted to hear that you found our hotel to be a “great place” and were able to take advantage of our location as we are just minutes away from many of Austin’s many attractions. Our staff takes pride in maintaining high standards of cleanliness, maintenance, as well as guest services and are appreciated you were able to take notice. We are also glad to hear that you were able to enjoy our hotel’s social hour as well as our breakfast. We thank you again for taking the time to review your stay at the Staybridge Suites Austin and look forward to having you as a guest in the future.
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london
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed November 28, 2011

Oh my god this hotel was amazing. On the day of our arrival we where lucky enough to be there on a day that they provided tea. Which was lovely and healthy jacket pot and salad.
Breakfast every day
Swimming pool great
Gym nice
Washing Mashine
Staff lovely
Lovely rooms big and your own kitchen.
The one downside was the sofa bed was uncoftable.
However I would deffeantly stay here again.

  • Stayed August 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMAustin, Guest Relations Manager at Staybridge Suites Austin NW, responded to this review, December 2, 2011
Dear Bethchampon,

We are THRILLED to hear you enjoyed your stay with us!! Thank you so much for taking the time to write a review about us and let us know about your stay. We love to hear feedback and are so glad you enjoyed our sundowner, breakfast, and rooms. Also that you were able to take advantage of our amenities! We love you see you again! Until next time!!!
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texas
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed November 13, 2011

Beautiful room. Great staff. No complaints. Will definitely stay again.

  • Stayed November 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMAustin, Guest Relations Manager at Staybridge Suites Austin NW, responded to this review, November 15, 2011
Thank you for reviewing our hotel, we are very happy to hear that you enjoyed our rooms and will stay with us again. See you next time!
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boston
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 27, 2011

I stayed on a trip to Austin. The hotel was FANTASTIC! I am a bit of a hotel snob and this was a great stay. Very clean.....breakfast was good. The linens both bed and towels were great!

Would stay again when I go

  • Stayed October 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMAustin, Guest Relations Manager at Staybridge Suites Austin NW, responded to this review, November 15, 2011
Thank you so much for taking the time to review our hotel! We are so happy to hear that you enjoyed your stay with us! We hope yo see you again on your next trip to Austin!
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Dallas
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed September 17, 2011

Finding a hotel that meets the needs of a traveler can sometimes be a daunting experience. Our journey has led my husband and I to The Staybridge Suites in NW Austin. We wanted to make sure our stay would be as memorable as the reason we came to Austin. The birth of our 1st grandchild. From the moment we parked our car we knew our stay would be a memorable one. The check-in process was delightful. The staff prides itself on great service and accomodations. They were attentive enough to see our excitement for being in Austin and came back with a beautiful baby photo album as their gift to us. During the week the staff sets up a breakfast buffet and an evening buffet including drinks. Our room was fabulous and the mini kitchen was a huge bonus. Everday, they greeted us with smiles, and wanting to know if we needed anything. It is the small touches of a unique staff that will draw their customers back. In our case, we were sold as soon as we checked in. This is a business hotel and all of occupants that we saw were staying here for business, We did not encounter any families on our visit. I am sure families would find this a welcoming choice. Not to forget, clean, clean, clean.

G&L Walker
Dallas, Texas

Room Tip: Check their website and see the available choices.
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  • Stayed August 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMAustin, Guest Relations Manager at Staybridge Suites Austin NW, responded to this review, September 29, 2011
Dear Mr. and Mrs. Walker,

We are so happy that you chose our hotel and had a memorable experience here with us! It is wonderful that you were able to enjoy our breakfast, sundowner and your room while you were here meeting your new grandbaby! It was our pleasure to be able to give you a gift that you could take back home with you and show off the new addition to your family. We hope to see you again soon the next time you are down to visit!
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houston, tx
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed September 15, 2011

The hotel is super clean and cozy. home away from home. The rooms are modern, ultra clean, and spacious. I loved the layout and the kitchen area was perfect.
Our family really enjoyed the stay. The only problems was that we had booked two rooms but both were on two different floors. It was inconvienent since i had mentioned the request when booking the reservation. The other problem was hotel had a large group staying for a wedding who were selfish and would take up all the space during breakfast hours and would sit there chatting and making lots of noice the entire time. We had to take our breakfast up to our room the whole stay.They should have had separate eating area in one of the meeting rooms because lot of non-wedding guests were complaining. One late afternoon/evening we had the entire pool to ourselves, which was nice.

  • Stayed September 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMAustin, Guest Relations Manager at Staybridge Suites Austin NW, responded to this review, September 29, 2011
Dear Agovan,

Thank you for taking the time to leave a review about our hotel! We are so glad that we could be your "home away from home" and thrilled that you enjoyed your room and your stay. We were sorry to hear about the breakfast area being noisy and crowded and that you had to take you breakfast up to you room. We have passed along your suggestion and believe this was a wonderful idea for when we do have groups in the hotel! Thank you again for your feedback, we hope to see you back here soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Staybridge Suites Austin NW

Address: 13087 US Hwy 183 North, Austin, TX 78750
Phone Number:
Location: United States > Texas > Austin > Northwest Austin
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Best Value Hotel in Austin
#25 Business Hotel in Austin
#29 Family Hotel in Austin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Staybridge Suites Austin NW 3*
Number of rooms: 80
Official Description (provided by the hotel):
The Staybridge Suites Austin Northwest is located in the Music Capital of the World, Austin, TX. An all new extended stay hotel in the heart of the Arboretum District. We are located minutes from all of Austin s major attractions, including Lakeline Mall, the Arboretum Shopping Center & the new Domain Mall/Business District. Guests will enjoy having easy access to the 6th Street arts and entertainment district, Texas Capitol Building, the Austin Convention Center, Frank Erwin Center, and University of Texas at Austin Hook m Horns! The Austin-Bergstrom International Airport (AUS), and Lake Travis are minutes away from this brand new extended stay Austin Hotel. The New Staybridge Suites Austin Northwest is an All-Suite extended stay hotel with interior corridors offering spacious two bedroom, one bedroom, and studios with fully-equipped kitchens, living room, work areas with oversized desk and executive chair. Free wired & wireless Internet in all guest rooms. At Staybridge Suites Austin Northwest enjoy a complimentary daily hot breakfast buffet and Sundowner Receptions including beer, wine, and a light meal. Grab a snack at the convenience store or use the business center with high-speed Internet access. Complimentary guest laundry facilities, 24-hour fitness center, outdoor pool, and courtyard with gas BBQ grills. ... more   less 
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Also Known As:
Staybridge Suites Austin

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