We tried to check in at 3:30 pm, and were told that our room was not ready. The guy checking us in told us to wait and that he would call our cell phone when the room was ready. I checked back with the front desk at 5:30 pm, and was told that the room was still not ready, due to the high occupancy. I'm not sure why they were not aware of the fact that they had high occupancy, seeing as we reserved our room well in advance. It was pretty frustrating to wait in the lobby for several hours after a six hour drive to Austin. Eventually, when we checked with them later that evening, our room was ready. They forgot to call us when housekeeping was done. When we entered the room, there was a used conditioner left in the shower. There was no shampoo or unused conditioner available. We called the lobby, and they sent up shampoo, but no conditioner. The room itself was perhaps equal to a days inn type room, pretty basic.
- Official Description (provided by the hotel):
- AT&T Executive Education and Conference Center is located in the heart of Austin, offering hotel rooms, meeting space and fine dining. HOTEL Featuring 276 guest rooms and 21 suites onsite, the hotel offers inspiring views of The University of Texas at Austin's Main Tower, the Texas State Capitol, and our serene central courtyard. Room technologies and guest amenities make your stay for either business or pleasure equally enjoyable. MEETINGS Forty thousand square feet of meeting space offers 37 rooms ranging from a multimedia amphitheatre and divisible 10,000-square-foot ballroom to tiered and traditional classrooms with superior connectivity, plus breakout rooms to support small group work. Wireless access throughout the facility and exceptional presentation and audio/visual features provide answers to your conference planning challenges. CELEBRATIONS The Grand Ballroom is situated in the heart of Austin and Texas Hill County. Our coveted location allows us to exemplify elegance combined with a little Texas flare. Our award winning culinary staff and our AAA Four Diamond service will offer you endless choices for your wedding reception that are both skillfully crafted and sinfully delicious. DINING Delivered with platinum service and a conscience for sustainability, our variety of exceptional dining spaces will have you savoring every moment you're here. Join us at The Carillon, Gabriel's Cafe, or One Twenty 5 Cafe. ... more less
- Reservation Options:
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- Also Known As:
- At And t Executive Education And Conference Center
- At&t Executive Education Hotel Austin