I wrote a review about the HGI Austin north over a year ago, and felt compelled to write an update after nearly 18 months of bi-weekly stays. Not a thing has changed, which is a good thing, as this HGI has consistently exceeded all expectations. Much of the original staff is still in place and are as awesome as ever, and all of the newer people that have joined have followed suit. There are a number of "resident travelers" besides myself who all share my high opinion of the hotel and the incredible staff, and none of us would stay anywhere else. As far as food, I've eaten everything on the menu more than once and can safely say the food is just as good as many of the restaurants in the area and I think the chefs get a kick out of cooking something "off the menu"; special requests are no problem. Rooms are clean and comfy; always a good night's stay. As I diamond member I feel well taken care of at all times. Everyone from Jeff the manager, Steve the bartender, the amazing Jesse, Alli, Tyree, et.all., (sorry if i missed anyone) are some of the most genuine, nicest people you will ever have the pleasure of meeting. Always a smiling face and a nice conversation; and of course they could not be more acommodating in every way, even the little things; from an extra water, to putting aside a cookie two. I love the fact that they are constantly trying hard to tweak things to make your experience that much better. Some of the minor issues encountered over the "years" are easily remedied; a pillow by the door blocks the hall light from creeping in, and a towel on the floor catches any water from the shower. Small prices to pay for a great stay. I will honestly miss this hotel and the entire staff when my stint in Austin is done. Luckily my wife's good friend moved to Austin so I will be able to visit and stay here for a long time to come.