This property provides an excellent value, just minutes by highway to downtown Austin. The front desk staff is very professional and dedicated and customer-oriented. The location is a safe area with ample parking, and there is a park next to the hotel. The hotel is in excellent condition, with great facilities, clean rooms, soft towels, and elevators in proper working order. Even if you are staying on a reward night, you can set your my way preferences in the Hilton Honors system to receive bonus points, which I think is amazing. There is fresh, cold water near the front desk with either lime or orange flavor, which is a great amenity since it can get rather warm in Austin in the summertime. My room had a large walk-in shower with soft towels and a large vanity and mirror. The bedroom has a refrigerator and microwave. Although there is no free shuttle, Austin has outstanding public transportation, and you can get to downtown for $1 each way on the 1L bus even if you have no car. Although the bus ride takes a while, you get to see the university and the state capitol building along the way. There are suites in the hotel, I think one on each of the five floors, but don't sweat it if you don't receive an upgrade. The regular rooms are very nice, and a room upgrade is not a stated benefit at Hilton Garden Inns anywhere, even if you are a diamond VIP. That being said, HGI often upgrades travelers, even on reward nights. I felt that the front desk staff was very kind and professional and dedicated and courteous. They will make sure that you have a great stay. They take their profession seriously. There are several excellent Hilton Garden Inn properties in the Austin area. This hotel provides and outstanding value.
- Official Description (provided by the hotel):
- The Hilton Garden Inn Austin North hotel is located 8 miles north of downtown Austin near the Texas State Capitol, downtown entertainment district, and University of Texas hotels. It is close to area attractions like the Round Rock Premium Outlet Mall and several sports venues. Guest rooms offer a refrigerator, microwave, adjustable Garden Sleep System beds, complimentary high-speed Internet Access, and 32” TV. The property also features a swimming pool, fitness room, and on-site dining/lounge at the Great American Grill. ... more less
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- Also Known As:
- Hilton Garden Inn Austin North Hotel Austin