We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A Hotel with staff that truly cares!!” 5 of 5 stars
Review of Hilton Garden Inn Austin North

Save Saved
You added Hilton Garden Inn Austin North to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Hilton Garden Inn Austin North
3.0 of 5 Hotel   |   12400 North IH-35 Building C, Austin, TX 78753   |  
  |  
Hotel deals
  |  
Hotel website
  |  
Hotel amenities
Special Offer
Outlet Shopping Package
Ranked #32 of 184 Hotels in Austin
GreenLeadersBronze level
Lake Tapps, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“A Hotel with staff that truly cares!!”
5 of 5 stars Reviewed April 29, 2013

This hotel is extremely well maintained and has an amazing staff. You won't believe the service you get for this price range! Every single employee from the front desk, bartender, restaurant staff and housekeepers made it clear that my comfort was their priority. I highly recommend this hotel!!!

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

216 reviews from our community

Traveler rating
    129
    48
    27
    4
    8
See reviews for
53
37
14
97
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Portuguese first
  • Russian first
  • Any
English first
Louisville, KY
Top Contributor
58 reviews 58 reviews
42 hotel reviews
Reviews in 39 cities Reviews in 39 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed April 25, 2013

Service-wise, this hotel is excellent. Very efficient check-in; very polite. Breakfast staff were also efficient and friendly/helpful.

Hotel is clean and well maintained.

The issue is the road noise. The windows are NOT noise-reducing types and there is heavy and loud noise from I-35 Interstate. The noise reminds me of much cheaper hotels that I have stayed in. Suggest to request a room that does NOT face I-35.

The hotel management should ensure that their most frequent guests (Diamond members) are booked into rooms that face away from the interstate.

If you are a deep sleeper, this hotel is a 5. If you are a light sleeper, then 3.

Room Tip: Side not facing I-35 interstate
See more room tips
  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oceanside, United States
1 review
5 of 5 stars Reviewed April 24, 2013

Very nice hotel, super clean, friendly and helpful staff. About the only complaint would be Interstate 35 traffic and Hilton can't do anything about that. Staff provided good recommendations for restaurants and shopping.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Contributor
20 reviews 20 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 20, 2013

We used this hotel for our annual Texas wildflower weekend; Blue Bonnets, Blues & BBQ. It was a great central location; good for Austin and surrounding areas. Staff was GREAT and rooms well appointed, clean and free in room wifi.

  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Conroe
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 17, 2013

This hotel has a very efficient staff. The accommodations are clean, neat and well appointed. Its location is somewhat difficult to spot from the Interstate but once you're there, you will be pleased with the value. Close to many restaurants and the new toll road, we were pleased with the location. I was disappointed with the cost of the "build your own" breakfast. A little too expensive for my taste.

Room Tip: Rooms on the east side are easier to keep cool in the summer and rooms away from the elevator are qu...
See more room tips
  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eden Prairie, United States
1 review
4 of 5 stars Reviewed April 16, 2013

The hotel was very nice, the entry point off the main road comes up very quick so be cautious about that on arrival. This hotel features the adjustable air mattress bed which I personally am not a big fan of but the nights sleep was acceptable. It is very nice if you are a runner as there is an outdoor track adjacent to the property that looked very nice for a morning workout.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shenandoah, Texas
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed April 15, 2013

We stayed here because it was mentioned on the Austin 10/20 site. Very pleased with the service and room. The evening before the run, we went to bed at a reasonable hour but had a dance troop next to us. They were blaring loud music, slamming doors and screaming but the girl working the front desk was so nice and came up when she had a chance to tell them to keep it down. The staff the next morning made sure to ask if the response was satisfactory and wished us luck in the race. Definitely would recommend them again. Thanks!!

  • Stayed April 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Property11, Manager at Hilton Garden Inn Austin North, responded to this review, May 12, 2013
Thank you for taking the time to share your experience! We are pleased that you were pleased with the service and room during your stay. I apologize that you were next to a noisy group but am thankful our staff took the initiative to quiet them. We definitely appreciate your feedback and are looking forward to your next stay!

Warmest Regards,
Ashley Wilson
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Hilton Garden Inn Austin North? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Garden Inn Austin North

Address: 12400 North IH-35 Building C, Austin, TX 78753
Phone Number:
Location: United States > Texas > Austin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Austin
#13 Best Value Hotel in Austin
#14 Green Hotel in Austin
#32 Spa Hotel in Austin
#32 Family Hotel in Austin
#40 Romantic Hotel in Austin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Austin North 3*
Official Description (provided by the hotel):
The Hilton Garden Inn Austin North hotel is located 8 miles north of downtown Austin near the Texas State Capitol, downtown entertainment district, and University of Texas hotels. It is close to area attractions like the Round Rock Premium Outlet Mall and several sports venues. Guest rooms offer a refrigerator, microwave, adjustable Garden Sleep System beds, complimentary high-speed Internet Access, and 32” TV. The property also features a swimming pool, fitness room, and on-site dining/lounge at the Great American Grill. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Priceline, Booking.com, Hotels.com, Travelocity, Odigeo, Tingo, Cheap Tickets, Expedia, TripOnline SA, Venere and Otel so you can book your Hilton Garden Inn Austin North reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Austin North Hotel Austin

Owners: What's your side of the story?

If you own or manage Hilton Garden Inn Austin North, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.