Service-wise, this hotel is excellent. Very efficient check-in; very polite. Breakfast staff were also efficient and friendly/helpful.
Hotel is clean and well maintained.
The issue is the road noise. The windows are NOT noise-reducing types and there is heavy and loud noise from I-35 Interstate. The noise reminds me of much cheaper hotels that I have stayed in. Suggest to request a room that does NOT face I-35.
The hotel management should ensure that their most frequent guests (Diamond members) are booked into rooms that face away from the interstate.
If you are a deep sleeper, this hotel is a 5. If you are a light sleeper, then 3.
- Official Description (provided by the hotel):
- The Hilton Garden Inn Austin North hotel is located 8 miles north of downtown Austin near the Texas State Capitol, downtown entertainment district, and University of Texas hotels. It is close to area attractions like the Round Rock Premium Outlet Mall and several sports venues. Guest rooms offer a refrigerator, microwave, adjustable Garden Sleep System beds, complimentary high-speed Internet Access, and 32” TV. The property also features a swimming pool, fitness room, and on-site dining/lounge at the Great American Grill. ... more less
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- Also Known As:
- Hilton Garden Inn Austin North Hotel Austin