One of the great things about Hilton is that you know what to expect when you book into a HGI property. This one is no different for the most part. The one area where this hotel does extremely well is making you feel welcome and assiting you with any requests. Room are nice and new - again to be expected. I've stayed many times at this property when I call on customers in the area. However, I've noticed cleanliness is dropping a bit at the property. Maybe that is something which can be corrected.