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“Trendy but a little noisy. Great location. No view.” 3 of 5 stars
Review of aloft Austin at the Domain

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aloft Austin at the Domain
3.0 of 5 Hotel   |   11601 Domain Drive, Austin, TX 78758 (Northwest Austin)   |  
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Ranked #77 of 183 hotels in Austin
Dallas, Texas
Contributor
19 reviews 19 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
“Trendy but a little noisy. Great location. No view.”
3 of 5 stars Reviewed September 3, 2013

The lobby and room design is definitely trendy...clean, modern decor but not minimalist. Unfortunately the sound insulation is lacking; I could hear people talking in the hallway and they were not shouting. One side of the hotel faces a parking garage while the other side faces a construction site, so there is no view and I had to keep the shades down during the entire stay for privacy. The hotel is right next to an upscale outdoor shopping mall so dining and shopping are really convenient. The hotel is off the north-bound service road of Mopac Blvd/Loop 1 so it was easy to get to downtown.

Room Tip: Get a room at the end of the hallway, definitely don't want to be near the elevators.
See more room tips
  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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223 people have reviewed this hotel

Traveler rating
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37
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
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English first
Stillwater, Oklahoma
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed September 3, 2013

This was my first trip to Austin, TX, and the aloft hotel was an interesting place to stay. Located right behind the Domain shopping center, it is close to some very nice restaurants and shops. Overall, the stay was very pleasant. The room was large with ample storage and a very nice, modern bathroom. Although construction was going on outside the room, noise was never much of an issue.

As far as spending time around the hotel goes, the bar and lounge area is nice. Although a bit small, the pool area is well maintained. Unfortunately, the hotel is mostly surrounded by a business center and a parking garage, so views are nothing spectacular. It is not the cheapest place to stay, but the overall proximity to the shopping and businesses in the area make it worth the price.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mel_Garber, Starwood Hotels at aloft Austin at the Domain, responded to this review, September 30, 2013
Dear Karl G,

Thank you for sharing with us about your stay. We are glad that you had a good first experience here in Austin at our hotel. Thank you for your positive review of our room sizes, W XYZ bar, pool area, and location. Your feedback is very helpful to us and we hope to see you again here in Austin.
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Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 19, 2013

The Aloft is conveniently located in a fabulous shopping center which gives it a very safe feel when you are arriving in the wee hours of the morning. The design of the hotel is extremely modern with bright colors and clean lines. When you walk into the lobby, you are greeted by a helpful and friendly staff member. There was always an employee nearby to help me with anything I needed. One of my favorite things was how well my room was laid out. The bed area is separate from the bathroom area so people can get ready without disturbing the other occupants. Or maybe it was that the beds were so comfortable that I couldn't hear anything else going on. :D My only complaint would be that there was no complimentary breakfast. I'm so used to having waffles and eggs anytime I stay at a hotel that it was a slight letdown that I had to spend money on a parfait and piece of fruit.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mel_Garber, Starwood Hotels at aloft Austin at the Domain, responded to this review, August 28, 2013
Dear chel1395,
Thanks for taking the time to share your positive feedback about our hotel with us, We are so happy to hear you found our hotel accommodating and enjoyed the Aloft experience. Please come back and stay with us again soon!
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Baytown, Texas
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 16, 2013

Staff was friendly and attentive. This was my third stay at an aloft hotel and have not been disappointed yet. Clean,comfortable rooms. A/C works great. Great convenience for shopping and a few restaurants/bars to choose from.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mel_Garber, Starwood Hotels at aloft Austin at the Domain, responded to this review, August 28, 2013
Dear jalmaguer30,
Thank you for your positive comments about our hotel and it's convenient location in Austin. We hope to welcome you back in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed August 3, 2013

The hotel is undergoing some renovation, which despite the warnings by signs & staff, actually caused zero issues for me during the day.
+ Good quality rooms, clean, fresh, well designed
+ Nice bar with friendly staff and local beers
+ Breakfast food of good quality, but wouldn't class it as restaurant. More like a starbucks + freshly cooked bagel/muffins

- Pretty noisy HVAC in the room (renovation is to improve insulation, however when this thing starts up its like a car engine!)

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mel_Garber, Starwood Hotels at aloft Austin at the Domain, responded to this review, August 28, 2013
Dear AntBS,
We are so glad to hear you enjoyed your stay at our hotel in Austin, and that you found no disturbances despite the minor renovations we are completing to improve our property. Thank you for taking the time to share this feedback with us and we truly hope to welcome you back to our hotel in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austin
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 23, 2013

I had no towels in my room the bed was stained with wine I could not get a a change with 3 calls to room service, I wish I could of got a new room but I couldn't get a manager and I was on buisness I had the worst expeirence ever

  • Stayed July 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Easytobook.com

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mel_Garber, Starwood Hotels at aloft Austin at the Domain, responded to this review, August 1, 2013
Dear Brandon F,
Thank you for taking the time to share your feedback with us regarding your recent stay. We are disappointed to hear of the issues you encountered during your stay and apologize for the inconvenience this caused you. We understand the importance of having everything you need in your guest room during your stay and thus why you are frustrated. I have passed your comments along to the rest of the hotel team so we may improve upon your feedback moving forward.
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Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 16, 2013 via mobile

Was my 2nd stay with the aloft. Got it much cheaper than the Westin where we usually stay. The Domain is a nice area with everything walkable. Don't book it when you need to be close to downtown, is quite a drive.
Staff is very friendly and helpful. Hotel has a 'youngster' image :)

  • Stayed June 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mel_Garber, Starwood Hotels at aloft Austin at the Domain, responded to this review, August 1, 2013
Dear fungogh,
We appreciate your positive feedback on our hotel in Austin and hope you will come back and stay with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about aloft Austin at the Domain

Address: 11601 Domain Drive, Austin, TX 78758
Phone Number:
Location: United States > Texas > Austin > Northwest Austin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#36 Romantic Hotel in Austin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — aloft Austin at the Domain 3*
Official Description (provided by the hotel):
The new Aloft Austin, located at The Domain, which is known as the second downtown in Austin. You'll find some of the best shopping, dining and entertainment at our doorstep. ... more   less 
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Also Known As:
Aloft Austin At The Domain Hotel Austin

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