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“Location, location” 4 of 5 stars
Review of aloft Austin at the Domain

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aloft Austin at the Domain
3.0 of 5 Hotel   |   11601 Domain Drive, Austin, TX 78758 (Northwest Austin)   |  
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Ranked #86 of 184 Hotels in Austin
Dallas
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“Location, location”
4 of 5 stars Reviewed May 7, 2013

Yes, we were in walking distance to the Domain. But it was loud at night. I was able to drown it out with the tv on. The amenties were great, but the pool was a little small. Rooms do not have drawers or cabinets, but is pet friendly. Stay was great and would stay again.

Room Tip: Ask for the side away from The Park (its quieter)
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  • Stayed May 2013, traveled with friends
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mel_Garber, Starwood Hotels at aloft Austin at the Domain, responded to this review, May 13, 2013
Dear 1234maso,
We appreciate your positive feedback about your recent stay with us. We're glad to hear you enjoyed the amenities at our hotel and that you would like to stay with us again. We look forward to welcoming you back on your next visit to Austin!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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235 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
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English first
Chicago, IL
Top Contributor
57 reviews 57 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed April 27, 2013

If IKEA had a hotel this would be it, to me it felt cheap and reminiscent of my college years. No dressers or closets, just a cubbie hole and hanger on hooks. As far as room comfort, I slept fine but several other occupants complained about the construction in the hotel as well as surrounding the hotel. I recommend this hotel on the condition that you are away from the noisy elevator and they have the BEST hotel gym i have been at in a long time. I spend the day working/training and need the escape in a good gym- clean and well maintained. Cardio equipment had tv screens built in and the hotel provided ear buds. A nice feature to skip the housekeeping for $5 credit was nice, but it seemed all the items in the store were overpriced. The location is adjacent to the Domain shopping center. The bar/restaurant next door is nice but noisy, they have specials for food & drink each night plus a well rounded menu for my healthy 'nit picky' diet desires....they even do the burgers low carb style on a lettuce wrap and the salads are more than iceberg in a bowl.
Oh, really like the blue soap...very refreshing.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville, Tennessee
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 15, 2013

I stayed at this hotel while attending the Austic City Limits music festival in October and I thought the location met our needs completely. Visitors should be aware that they will need a car if they plan on visiting downtown Austin, Zilker park, etc. Otherwise the cab fees will cost you. However, there is also plenty of shopping, eatling, bars within walking distance. The hotel is basic but nice - it's not a W, rather it's a simplified version. Rooms were clean and quiet, but not the type of rooms you want to loiter in all day. Staff was friendly and the restaurant next door had great hours and options. Would stay there again if I needed a place in the same location.

  • Stayed October 2012, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mel_Garber, Starwood Hotels at aloft Austin at the Domain, responded to this review, April 19, 2013
Dear CaseyR07,
We appreciate your positive feedback regarding your recent stay at our hotel. We're glad you found Aloft to be so accommodating during your visit to Austin, as well as in a convenient location for dining and walking to local shopping and attractions. We hope to see you back on your next visit to Austin!
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Dallas, Texas
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 8, 2013

Spent New Year's Eve weekend 2012-2013 here. Love the location - away from downtown Austin - but a quick drive anyplace. The Domain shopping experience is great too. aloft is minimalist, contemporary, and spartan - yet everything I need is there. They have a small store in the lobby with everything from bananas to Hagen Daaz ice cream. Bed - big and comfy - nice comforter. The aloft is a part of the W chain.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lufkin, Texas
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 of 5 stars Reviewed April 8, 2013

It was very clean and comfortable. Very nice employees and helpful. They knew the area well and was able to help in locating a great place to eat. Wish we could have spent more time around the area shopping. It looked like a very nice area to do some great shopping.

Just watch out for the people hanging out around the parking lot, may need help keeping dealers off of the roads around that area.

  • Stayed March 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
canada
Senior Contributor
47 reviews 47 reviews
18 hotel reviews
Reviews in 26 cities Reviews in 26 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed April 6, 2013

the hotel was clean , comfortable. We didn't realize it was a 35$ taxi ride to Austin city centre.
unless you are going there for shopping at mall near there not much in walking distance.
the swimming pool is nice for lounging but not really deep enough to swim.

  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas
Top Contributor
71 reviews 71 reviews
11 hotel reviews
Reviews in 19 cities Reviews in 19 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed April 2, 2013

The first time I stayed at this hotel, I really enjoyed the spartan atmosphere. It looks like a pruned down W Hotel. The room was comfortable and we enjoyed the board games in the lobby area. The biggest negative about the physical characteristics of the rooms is they only have a desk chair. No comfortable chair in which to sit. If there are two people in the room, one must sit on the bed or the floor.

The last time I stayed here, we arrived late. I had just started my evening shower and shampoo when I started to feel gritty. Next the water stopped. I was covered in shampoo and sand. I tracked wet feet to the sink to try to clean up but it to ran out of water. A call to the front desk, indicated they didn't have a clue about the situation and they would locate a technician. One person asked me if they could address the situation in the morning. I said NO since I was soapy and sandy. Finally they gave us a new room where I could clean up and sleep in peace.

  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mel_Garber, Starwood Hotels at aloft Austin at the Domain, responded to this review, April 9, 2013
Dear Ann V,
Thank you for taking the time to provide feedback about your recent stay at our hotel. We are sorry to hear your disappointment with some of the amenities in our guest rooms – specifically the desk chair, as we know the comfort of your room is one of the most important aspects of your stay. We understand your frustration about the malfunctioning shower and I have shared your comments with the rest of the hotel management team so we can ensure this issue will not happen again in the future. If there is anything else we can do to remedy this situation further, please don’t hesitate to reach out to our General Manger, Dana Cust, by phone at 512.491.0777 or email at dana.cust@aloftaustinatthedomain.com.
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Additional Information about aloft Austin at the Domain

Address: 11601 Domain Drive, Austin, TX 78758
Phone Number:
Location: United States > Texas > Austin > Northwest Austin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#41 Romantic Hotel in Austin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — aloft Austin at the Domain 3*
Official Description (provided by the hotel):
The new Aloft Austin, located at The Domain, which is known as the second downtown in Austin. You'll find some of the best shopping, dining and entertainment at our doorstep. ... more   less 
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Also Known As:
Aloft Austin At The Domain Hotel Austin

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