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“First stay at an Aloft property” 4 of 5 stars
Review of aloft Austin at the Domain

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aloft Austin at the Domain
3.0 of 5 Hotel   |   11601 Domain Drive, Austin, TX 78758 (Northwest Austin)   |  
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Ranked #86 of 184 Hotels in Austin
Houston, Texas
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“First stay at an Aloft property”
4 of 5 stars Reviewed February 19, 2013

This was my first time staying at the Aloft. This place isn't the best property when it comes to business, but for leisure, it was awesome. The lobby looks very modern and it seems to target the young crowd. This was the first hotel where i spent a lot of time at the lobby. The lobby is a very nice place to relax or have fun with your friends. I also really liked the staff. They were very friendly and they remembered me every time i stopped by the front desk. The bartender was very sociable and met to my and my friend's needs. Everything was very nice; but, i did wish the beds were a bit more comfortable though.

  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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235 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Portuguese first
  • Any
English first
Oklahoma City, Oklahoma
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 18, 2013

So many aloft hotels fall below the potential of what they could be but the aloft at The Domain does it all right.

Pros:
1. Front desk staff were very friendly and knowledgeable, (A rare combination at aloft hotels)
2. We were traveling with a pet and the hotel was very accommodating.
3. Great location.
4. Free parking.

Cons: None

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Annapolis, Maryland
Top Contributor
62 reviews 62 reviews
11 hotel reviews
Reviews in 21 cities Reviews in 21 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 12, 2013

Nicely situated at the Domain, we stayed at Aloft because we were SPG Members and in Austin for the Formula 1 race. Lovely, new Hote with nice room amenities. The houskeeping staff were very friendly. I've stayed in many Hotels with Starwood and I want to make mention of the General Manager...So impressed by his hospitality...Standing at the reception desk for much of the day on an obviously high-demand check-in day, he was friendly and welcoming and really seemed to care about us and our stay. The front desk staff were all so helpful with local activities and directions, the special daily drink of the day at the bar fun and overall a great experience with my first Aloft stay in Austin. I particularly loved the one-on-one "SPG Moments" experience with race driver Nico Rosberg at the private Lobby reception. Can't wait to return in November 13.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Redwood City, California
Top Contributor
436 reviews 436 reviews
86 hotel reviews
Reviews in 145 cities Reviews in 145 cities
433 helpful votes 433 helpful votes
2 of 5 stars Reviewed February 6, 2013

This is a hotel in a nice area but pretty simple itself. The biggest complaint is the thin walls and the poor room heating/air conditioning. The air is either too hot or cold and blows right onto the bed and very loud. Room blinds couldn't cover the entire window at the bottom due to a desk in the way so in the morning the light comes in. Overall, it means a mediocre night sleep.

One positive is that the staff was very nice and helpful, even driving us to local restaurants and picking us up. Great work there.

My suggestion, bring ear plugs! With all the other choices in the area, I won't be staying here again

Room Tip: Ask for a room far away from elevators otherwise you'll get a lot of noise.
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  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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India
Senior Contributor
48 reviews 48 reviews
21 hotel reviews
Reviews in 22 cities Reviews in 22 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed February 4, 2013

A good chain of hotels, my first stay at Austin. Good service! Large Rooms, very contemporary! A very good sports bar/restaurant operating until very late in the evenings!!
The Domain is a is a good location, proximity to my office, choice for food and shopping.

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Dallas, Texas
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 30, 2013

This aloft is a typical aloft, if you've stayed in one before. It's currently under construction but they only work during the day. It didn't bother us since we were gone all day. The rooms are spacious. The beds are pretty soft but we slept great. The only complaint I have is the hotel has really thin walls. The doors slam really hard so you hear everyone on your floor that's opened/closed their door. Also you can hear your neighbors. We normally bring a fan to drown out the noise but forgot it this time. The shower is nice but the water pressure is a not strong as I am use to with other hotels. I know Austin is very Green so that could be the reason. The hotel staff is always friendly. The food area downstairs has most every thing you need. We used the wxyz bar at other aloft locations but have not used this particular one. It looked like the others that I've been to.

The location of the hotel is superb. The Domain has some great restaurants and many shops. Many of the shops are high end, such as Neiman Marcus, Louis Vuitton, Tiffany but they also have some regular stuff such as the Apple Store, Lucky Brand, Coach and JCRew. They are also almost done with a Whole Foods Grocery Store, which will be a nice addition. There are also residents who live at The Domain and you'll see them walking their dogs or out and about. We've stayed at the Domain a couple of time and always felt very safe. If you want more chain restaurants, you can head in either direction on the MoPac (local highway) for cheaper choices. The area is just fantastic.

Overall, the hotel is very good but in an excellent location. Enjoy!

Room Tip: Rooms on the East Side over look a bunch of construction but does have a great view of the moon. Th...
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Summit, New Jersey
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed January 27, 2013

We stayed recently while in town for a wedding. This was where a block of rooms was reserved, so many of us stayed here. The hotel was under construction, which we were not told about ahead of time (even though there were many calls up until the day before we went.) There was a sign stating there was construction being done, giving the hours to expect to hear it. I appreciate that notice, but it was still bothersome to hear pounding from 8 am on.

The room set-up was great, and the lobby was perfect for the family to sit and chat. The pool had no water (it was January) but the back patio was still a nice place to sit and get some sun. The rooms all have mini-fridges, which was excellent- we were able to run to the store and stock up on water and snacks. Free parking is an awesome perk! The area is nice, though the shopping is mostly chains you can find anywhere else.

Other than the construction, my main complaint is that things just seemed to keep going wrong for us. We were locked out of our room one morning; it took quite a while to solve this and find out why (3 trips to the lobby to re-key the card before someone came up to check it out, had to call in the engineer)- turns out the battery in the lock died. We were trying to leave to go to brunch with the big group and were delayed, and then we had to leave the engineer there to fix it, which involves a lot of trust and was not comfortable. It was fixed, though, and everyone was pleasant. Then the washing machine wouldn't start- again, had to wait a while for someone to come look at it and then call someone else to fix it. Our phone only worked on and off, as well, and an outlet in the room stopped working, but quite honestly, we no longer had time to wait for people to come and check things out. I get that it's a minimalist concept employee-wise, but the length of waiting time really makes me prefer a hotel with a full staff.

The wedding rate that we had for some of the nights was good, but the nights not on the wedding rate were not worth that price.

  • Stayed January 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about aloft Austin at the Domain

Address: 11601 Domain Drive, Austin, TX 78758
Phone Number:
Location: United States > Texas > Austin > Northwest Austin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#41 Romantic Hotel in Austin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — aloft Austin at the Domain 3*
Official Description (provided by the hotel):
The new Aloft Austin, located at The Domain, which is known as the second downtown in Austin. You'll find some of the best shopping, dining and entertainment at our doorstep. ... more   less 
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Also Known As:
Aloft Austin At The Domain Hotel Austin

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