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aloft Austin at the Domain: Traveler Reviews

3.0 of 5
11601 Domain Drive, Austin, TX 78758 (Northwest Austin)
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aloft Austin at the Domain
Ranked #56 of 179 hotels in Austin
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151 reviews from our community

    Trip type
Traveler rating
    47
    55
    33
    11
    5
Date Rating
Sachse, Texas
Top Contributor
75 reviews 75 reviews
20 hotel reviews
Reviews in 19 cities Reviews in 19 cities
25 helpful votes 25 helpful votes
“Nice and Centrally located”
4 of 5 stars Reviewed January 1, 2013

This is a very nice and well thought put Hotel, very nice locations and shops and restaurants galore. Very near the State Capital. The staff is very professional and very nice. It seems like they will do anything to make sure your stay a pleasurable one. I stay 120 + nights per year and were mostly at Holiday Inns but Holiday inns are slowly going downhill and this is a great chain to take over where Holiday Inns were 20 years ago.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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México
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
18 helpful votes 18 helpful votes
“Design, service and comfort”
5 of 5 stars Reviewed December 29, 2012 via mobile

Love it, finally a hotel in the US with a lot of design, very chick and very well thought out. The staff is friendly in a chic way without sounding phoney. I am bery happy I doscovered it. Great location near the The Domain.

Stayed December 2012, traveled as a couple
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Katy, Texas
Senior Contributor
40 reviews 40 reviews
13 hotel reviews
Reviews in 22 cities Reviews in 22 cities
19 helpful votes 19 helpful votes
“Fine Stay”
3 of 5 stars Reviewed December 29, 2012

Trendy Boutiquey Type Hotel, everything was fine about the stay there just wasn’t anything remarkable about the stay. The HVAC system works really weird. Runs when you don’t want it to run and doesn’t run when you need it to run, it cycles fairly loud as well. Hotels a little noisy overall.

This hotel is dog friendly, you can park across the street for free which is nice for a downtown property. Checking in is was nice but nothing special. Overall everything was fine.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Seattle, Washington
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“Nice but bring your own pillows!”
4 of 5 stars Reviewed December 18, 2012

This hotel is extremely clean and located very well. The interior is tastily decorated, staff is friendly and the hotel has good amenities. The room itself is uniquely decorated. I loved the tall shower and large TV. The Domain is also a very fun place to stay in when one is traveling for business. Within walking distance is the Cru from where you can get a bottle of excellent wine to go and there are several top restaurants nearby. Of course the shopping can be a great way to spend your evening as well.

I looked at the other comments and took caution to stay away from the 2nd floor and away from elevators. I can see how the hotel could be a little loud because the hallways echo but I didn't have any problems. It was quiet. My only problem with this hotel is, believe it or not, the pillows. They are extremely high and even after one night caused me to have a neck ache. When I brought this up with the management they said and I quote "everyone complains about the pillows but when we have brought this up with Starwood, they say there is nothing wrong with the pillows and these are the pillows we use." If that is your attitude, SPG I would sincerely question it as you are supposed to be in the business of making us, consumers, comfortable for the night. If EVERYONE complains about your pillows, you DO have a problem with them! I would say anyone can sleep on an uncomfortable pillow for one night but I wouldn't stay here for a whole week of business meetings as the neck ache would eventually become a major problem for me. I would challenge your internal Pillow Subject Matter Expert to learn a bit more about human anatomy and install lower profile pillows.

Minor issue is that there are no movie channels at all but with all the other things around to do that's not really a big problem. I would suggest getting HBO or Showtime or something though!

Room Tip: Stay away from 2nd floor...
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  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Woodmere, New York
Top Contributor
55 reviews 55 reviews
44 hotel reviews
Reviews in 35 cities Reviews in 35 cities
11 helpful votes 11 helpful votes
“NIce hotel and great location”
4 of 5 stars Reviewed December 4, 2012

This hotel is a typical Aloft but that is why I like it. you know what you are getting and they are consistent. This hotel is in the Domain area which is a real hot spot. many hotels and shopping in the area.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about aloft Austin at the Domain

Also Known As:
Aloft Austin At The Domain Hotel Austin
Aloft Austin At The Domain Hotel
Address: 11601 Domain Drive, Austin, TX 78758
Phone Number:
Region: United States > Texas > Austin > Northwest Austin
Amenities:
Business Center Fitness Center Free High-Speed Internet Free Parking Pets Allowed Restaurant Swimming Pool Wheelchair access
Hotel Style:
#52 Family Hotels in Austin
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The new Aloft Austin, located at The Domain, which is known as the second downtown in Austin. You'll find some of the best shopping, dining and entertainment at our doorstep. ... more   less 
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