We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Free Newsletter

Interested in Hilton Garden Inn Austin Downtown and Austin?

We'll send you updates with the latest deals, reviews and articles for Hilton Garden Inn Austin Downtown and Austin each week.

  • Save Hilton Garden Inn Austin Downtown
  • E-mail this page
BOOK NOW!

Hilton Garden Inn Austin Downtown: Traveler Reviews


Hilton Garden Inn Austin Downtown
500 North IH 35, (formerly Capitol Place Hotel), Austin, TX 78701
Check Rates and Availability
mm/dd/yyyy mm/dd/yyyy
Check Rates
Find Cheap Flights to Austin

Traveler Reviews

70% Recommend
3.5 of 5 stars 71 reviews
Excellent
Very good
Average
Poor
Terrible
By trip type
All (71)
[ Date ] [ Rating ]
Nice amenities, but noisy, noisy!!

Hilton Garden Inn Austin Downtown

Save Review
3 of 5 stars
DavidLau 22 contributions
Silicon Valley, CA, USA
Jun 26, 2009 | Trip type: Business, Solo travel

I stayed at this hotel for a couple of days for a conference.

I got the internet rate of $99/night. Amenity-wise, it's a good deal. Mid-range room with nice sheets, comfortable bed, marble counter bathroom, etc. Another nicety is the free broadband access.

I tried the breakfast buffet. It was OK, nothing special. It had local favorites including biscuits & gravy, which was good.

The problem is the noise. As others have stated:

a) The property is next to a club named Stubbs. You can hear the music till 2am in the morning. I was on a high floor but could still here the music faintly. Annoying.

b) Even worse, is that this is somewhat of a party hotel. The party animals who want to carouse at 6th street (which is only 1 block away) tend to choose this hotel. While I was there, there was some late night door slamming as well as 4am conversations in the hall about how great this or that bar was.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 2 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay June 2009
  • Visit was for Business
  • Traveled with Solo Traveler
  • Member since March 07, 2005
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $143 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
FANTASTIC hotel in a fantastic location

Hilton Garden Inn Austin Downtown

Save Review
5 of 5 stars
MissionTexasSharon 1 contribution
McAllen Texas
May 30, 2009 | Trip type: Business

From my room I could see down sixth street. The air hums from 10pm until well after 1am. If you love music...this is the spot for you.
My room was spacious, the bed was a sleep by number and VERY comfortable.
The room was well appointed. Breakfast on the 18th floor was worth the price. Happy hour in the bar was great. I loved the experience. Next year...sime time same place.
Parking is a bear...$25.00 a night. but it sucks everywhere in that district.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay May 2009
  • Visit was for Business
  • Traveled with With Colleagues
  • Age group 50-64
  • Member since October 25, 2008
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $143 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Comfortable hotel but service and amenities need work

Hilton Garden Inn Austin Downtown

Save Review
3 of 5 stars
BJRamos 2 contributions
Alexandria, Virginia
May 29, 2009 | Trip type: Couples

Good hotel, great location, nice staff, decent restaurant. Don't be fooled by the pictures of the hotel pool. It's maybe 4'X4' with a tiny deck. Not even worth packing a bathing suit.

The staff, while polite, was unprepared to answer basic questions about mass transportation, schedules for tourist destinations, or local events. The valets struggled to secure taxis or even transportation to the airport.

If you are going to be in Austin for a conference and are just looking for a place to sleep with a decent breakfast buffet, this is the hotel for you. If you are looking for someplace with a pool and a staff that will help you get the most out of Austin, go to the Hilton or Crowne Plaza instead.

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay May 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Age group I prefer not to answer
  • Member since October 31, 2008
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $143 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
This hotel totally sucks!

Hilton Garden Inn Austin Downtown

Save Review
2 of 5 stars
moonmist 1 contribution
Lawndale, california
Apr 29, 2009 | Trip type: Couples
1/1 found this review helpful

We came to Austin for the music. The only good thing about the hotel is that it is in a good location to some cool bars on 6th street. The rooms are very small, at least ours was, bathrooms have very little counter space and the towel racks are inside the shower!
They say they have a swiimming pool. but 3 strokes and you're at the other side! It's also not heated and was cold as ice. The jacuzzi didn't have working jets or bubbles but they said sorry that's just the way it is. They also charge 25$ a day, yes a day, to park your car. During check out we noticed they charged us for 2 days when we only had the car for one. This was also the case for 2 other people in line. Right before our shuttle arrived they attempted to throw us in a cab suggesting they're getting kickbacks from a certain independent cabbie and then proceeded to insult me to the shuttle driver. If you do stay here, check your check out receipt. They will attempt to rip you off!

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
  • Date of stay April 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Age group 35-49
  • Member since April 29, 2009
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $143 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Good Location

Hilton Garden Inn Austin Downtown

Save Review
3 of 5 stars
particular23 5 contributions
particular23
Apr 15, 2009 | Trip type: Couples

Nicely located hotel offering easy access to everything Austin has to offer. Be aware that even on the 12th floor, where our room was located, you will still experience road and club noise.

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay April 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Age group 35-49
  • Member since September 02, 2008
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $143 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Travelers Who Viewed This Property Also Viewed
*Average price
Write Your Own Hotel Review
Been to Hilton Garden Inn Austin Downtown? Share your experiences!
Write a Review
Add Photos
Add Videos

Do You Own Hilton Garden Inn Austin Downtown?

TripAdvisor has free and easy resources to help you enhance your listing and promote your property.

  • Start Here - Visit Your Owner's Page
  • Add Photo
  • Add Video

Hilton Garden Inn Austin Downtown Also Known As

Address: 500 North IH 35, (formerly Capitol Place Hotel), Austin, TX 78701