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“Great hotel, Great location” 4 of 5 stars
Review of Omni Austin at South Park

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Omni Austin at South Park
4.0 of 5 Hotel   |   4140 Governors Row, Austin, TX 78744 (South Austin)   |  
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Ranked #34 of 191 Hotels in Austin
Certificate of Excellence
Keller, United States
1 review
“Great hotel, Great location”
4 of 5 stars Reviewed 2 days ago NEW

Wonderfully clean rooms, very polite customer service and every request was granted in a timely manner. Resort quality pool with indoor and outdoor accessibility. Get to downtown Austin and Airport in no time. Omni will now be my home base in Austin.

  • Stayed May 2015, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

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499 reviews from our community

Traveler rating
    276
    118
    66
    31
    8
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107
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
New York City, USA
Top Contributor
88 reviews 88 reviews
74 hotel reviews
Reviews in 54 cities Reviews in 54 cities
84 helpful votes 84 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Really, what does the Omni brand stand for? In my (limited) experience, a perfectly functional but not especially enjoyable stay, in a dated and corporate environment.

I was expecting that the windows wouldn't open (this is Texas) and that the toiletries would be generic and terrible (this is Omni). But even for a hotel, room lighting was poor and decor (complete with a popcorn ceiling) outdated. The bathroom was better lit, unfortunately because of several florescent tubes installed directly above the sink.

Other issues rankled me, too. The bed was uncomfortable, in part because air conditioning was blowing right in my face. One set of outlets was broken and another was coming out of the wall. Wi-fi cost $10 because I didn't book directly through Omni.

Sad that this is what an average hotel stay is like, but that's the reality of modern travel. At least the Omni was clean and (my one compliment) exceptionally quiet.

  • Stayed May 2015, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sao Paulo, SP
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 of 5 stars Reviewed 4 days ago NEW

Cool hotel, got almost everything you need, restaurant, bar, pool, gym...
The cons are: It does not have a laundromat, only regular laundry service (not cheap) and is far from downtown Austin (about 15min drive), where all the cool bars and nightlife are.I would stay in a different location next time only for that reason.

  • Stayed May 2015, traveled on business
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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midland
Top Contributor
134 reviews 134 reviews
20 hotel reviews
Reviews in 36 cities Reviews in 36 cities
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

we weren't there but one night. the room was clean and it was advertised as a cool balcony room. however, the "balcony" is directly below I-35 and 71 interchange. good thing it was raining and we didn't want to use it. the staff worked hard to help up with directions and the only real glitch was the valet when we were leaving. it appeared that they were short handed. the supervisor tried to help us and end the end it all went as planned. so, I would say, if you need a clean place for the night ok. if you need a "resort" that is something else.

Room Tip: if possible as to be as far away from the highway as possible.
See more room tips
  • Stayed May 2015, traveled as a couple
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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San Antonio, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

I absolutely loved it here. It was perfect for me and my groom. Very romantic and beautiful. They even sent up complimentary Champagne and strawberries since they found out we had just been married. :) Wonderful service.

  • Stayed May 2015, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

We booked a wedding block at the Omni Southpark for our wedding and it was great! The staff went out of their way to help with whatever we needed. Everyone, from the Valet to Housekeeping, was friendly and helpful. The staff at Omni Southpark looks and acts like they actually like going to work and it makes such a huge difference. At no time during our stay did we feel like we were inconveniencing the staff or like they were bothered to assist in any request we may have had. They impressed me with their attitudes, their hospitality, and with the accuracy of the reservations. We didn't have any reservation issues with our block and it was awesome. I would definitely recommend this hotel and I will be staying there again.

  • Stayed May 2015, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rockport, Tx, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

Everything very nice, but ask for a room away from the highway exchange, food, check-in, towels, staff, requests met, parking all great! I was there for a conference and their staff for that experience was stellar also.

  • Stayed May 2015, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Omni Austin at South Park

Address: 4140 Governors Row, Austin, TX 78744
Phone Number:
Location: United States > Texas > Austin > South Austin
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Spa Hotel in Austin
#9 Luxury Hotel in Austin
#11 Best Value Hotel in Austin
#22 Family Hotel in Austin
#23 Business Hotel in Austin
#32 Romantic Hotel in Austin
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Omni Austin at South Park 4*
Number of rooms: 313
Reservation Options:
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Also Known As:
Omni Austin At South Park Hotel Austin
Omni Hotel Austin
Austin Omni

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