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“Great hotel and amazing staff!” 4 of 5 stars
Review of Omni Austin at South Park

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Omni Austin at South Park
4.0 of 5 Hotel   |   4140 Governors Row, Austin, TX 78744 (South Austin)   |  
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Ranked #35 of 191 Hotels in Austin
Certificate of Excellence 2014
Fort Worth, Texas
Senior Contributor
40 reviews 40 reviews
18 hotel reviews
Reviews in 15 cities Reviews in 15 cities
20 helpful votes 20 helpful votes
“Great hotel and amazing staff!”
4 of 5 stars Reviewed 5 days ago NEW

We stayed here to celebrate our anniversary for two nights. The hotel is in a great location, we felt safe parking our car in the parking lot and accessing the hotel was easy for check in and check out. Our room was ready for us immediately upon arrival and check in as an Omni loyalty member was a breeze. Our room was great, bedding was comfortable and the room itself was very spacious. The only downside is I-35 being so close. The sound of traffic can be loud at times, but they provide a noise machine and earplugs if you want them. The noise never bothered us. We visited the spa for a couples massage and it was amazing!!!!!! The hotel even sent us a bottle of champagne and other treats to help us celebrate our anniversary. We will be back for sure!

Room Tip: Ask for a room not on the I-35 side of the hotel.
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  • Stayed April 2015, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
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465 reviews from our community

Traveler rating
    255
    113
    61
    29
    7
See reviews for
100
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Marlborough, Connecticut
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Very nice hotel. Great location. Convenient to airport with complimentary shuttle service. Staff very friendly and accommodating. Room comfortable. Pool area is very nice, but very close to highway so noisy. Stayed here while visiting my son in Austin. Would stay again!

  • Stayed April 2015, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
East Meadow, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

From the time I walked in to the time I left the hotel fell far below my and my wife's expectations. The only thing good about this Hotel was Kelly at the front desk and the two people we encountered at the concierge desk. I will never go there again!

  • Stayed April 2015, traveled with family
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris C, General Manager at Omni Austin at South Park, responded to this review, 1 week ago
Thank you for taking my phone call today and telling me about your experience. I sincerely apologize for the miscommunication you had with one of my managers and I appreciate the positive comments you gave the rest of the staff. We hope to have the chance to serve you again.
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El Paso, Texas
2 reviews
5 of 5 stars Reviewed 1 week ago

Micro-beer package is a great starter. The spicy salsa is delicious and perfect! Staff and management are attentive and courteous. Hotel pool is huge and the spa is the perfect way to treat your tired body at the end of the day.

  • Stayed April 2015, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southlake Tx, United States
1 review
5 of 5 stars Reviewed 1 week ago

The room was very nice and staff were very friendly. The hotel is very clean. The fitness room is great. The traffic into Austin can be tough from this hotel though. The small gift shop could use more staff.

  • Stayed March 2015, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, United States
1 review
5 of 5 stars Reviewed 1 week ago

You will not be disappointed staying at the Omni South Park. Clean, friendly and a great time. Great service, friendly staff and a lot of amenities to keep you occupied on your stay. They will strive for excellence so that you enjoy your stay and keep them on the list to come back.

  • Stayed April 2015, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris C, General Manager at Omni Austin at South Park, responded to this review, 1 week ago
Thank you so much for the awesome comments. Hope to see you again soon!
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Austin, United States
1 review
5 of 5 stars Reviewed 1 week ago

This hotel is easy to access in an otherwise busy city. The environment is quiet and peaceful. The staff are friendly and respectful. Food in bar, restaurant, and in-room was very good. Everything was in order.

  • Stayed April 2015, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Omni Austin at South Park

Address: 4140 Governors Row, Austin, TX 78744
Phone Number:
Location: United States > Texas > Austin > South Austin
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Spa Hotel in Austin
#9 Luxury Hotel in Austin
#11 Best Value Hotel in Austin
#22 Business Hotel in Austin
#23 Family Hotel in Austin
#32 Romantic Hotel in Austin
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Omni Austin at South Park 4*
Number of rooms: 313
Reservation Options:
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Also Known As:
Omni Austin At South Park Hotel Austin
Omni Hotel Austin
Austin Omni

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