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“Great Staff...So So Property” 3 of 5 stars
Review of Omni Austin at South Park

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Omni Austin at South Park
4.0 of 5 Hotel   |   4140 Governors Row, Austin, TX 78744 (South Austin)   |  
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Ranked #33 of 187 Hotels in Austin
Lubbock, Texas
2 reviews
“Great Staff...So So Property”
3 of 5 stars Reviewed yesterday NEW

The staff was great. Professional, courteous, and friendly. The hotel was "average" to be billed as a 4-star property. In this day and time, I expected a "king suite" to have a microwave and fridge, as well as free WIFI...nope. Extra charges for any and all. In fact, even for Austin, I felt pricing was a little out of line. The room was clean and bathroom amenities were excellent. The on site restaurant, Onion Creek Grill was good (OK), but over-priced in my humble opinion. I thought the $17 breakfast buffet was a bit out of line, but then, about any breakfast order with coffee netted $17+. If your a "room service" person, be sure to get a microwave...unless you like cold food.

Room Tip: Location at meeting of two major freeways, I-35 & 290, can lead to rooms with "traffic nois...
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  • Stayed December 2014, traveled on business
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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350 reviews from our community

Traveler rating
    193
    88
    47
    16
    6
See reviews for
76
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Houston, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 2 days ago NEW

What a wonderful experience! The staff was extremely accomodating. Everything in my room was nice and clean. The turn down service at night was awesome. My daughter loved the backpack she was given at check in. She wanted to carry it every where that entire weekend. Thanks for making our weekend.

  • Stayed December 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
April Z, Manager at Omni Austin at South Park, responded to this review, yesterday
Thank you so much for the great review. We are so happy you enjoyed your stay and can not wait to host you again.
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Austin, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

I stay at Omni - Southpark when I travel to Austin. It's location on South IH 35 is convenient to San Antonio and I like the fact that it is very easy to park my car in the front lot of the hotel. The staff and services are quite good, and I appreciate the reasonable room rates.

  • Stayed December 2014, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tomball, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

This was worth every $ and then some. 4 star service at 2 start pricing. Felt very welcome and comfortable through out the entire stay. Everyone was as friendly as could be. Loved the breakfast with the option to have the chef cook it fresh off the grill for you. Definitely plan on staying here on my next visit

  • Stayed December 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
April Z, Manager at Omni Austin at South Park, responded to this review, yesterday
Thank you so much for taking the time to review our hotel. We can't wait to see you on your next visit.
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Cincinnati
Contributor
16 reviews 16 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

One of the nicest hotel staff we have ever encountered. Very good value for the price. The pool is awesome. We included the breakfast which was fabulous every morning. Ample selection and amount - never ran out and hot food was always hot. Special shout out to Addie, Sixto and Christy in the breakfast room for outstanding service. The rooms could use some sprucing and brightening up, but were clean and comfortable.

  • Stayed November 2014, traveled as a couple
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed 6 days ago NEW

It was great - just as promised. Great price. Nice area. Easy to get to. Room was very comfortable. Room Service was prompt and yummy. Staff was friendly. Spa service was excellent. Big pool. lots of parking out front. Will return to this hotel in the future!

  • Stayed December 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed 6 days ago NEW

The staff at the Omni hotel is one of the best I've come across. The accomodations met my expectations and I had an excellent stay at this hotel. The location of the hotel made it easy for me to access Ben White highway and avoiding IH35 trafic.

  • Stayed December 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
April Z, Manager at Omni Austin at South Park, responded to this review, yesterday
Thank you so much, we love our staff as well. Looking forward to next time, take care!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Omni Austin at South Park

Address: 4140 Governors Row, Austin, TX 78744
Phone Number:
Location: United States > Texas > Austin > South Austin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Spa Hotel in Austin
#9 Luxury Hotel in Austin
#10 Best Value Hotel in Austin
#22 Romantic Hotel in Austin
#24 Family Hotel in Austin
#26 Business Hotel in Austin
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Omni Austin at South Park 4*
Number of rooms: 313
Reservation Options:
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Also Known As:
Omni Austin At South Park Hotel Austin
Omni Hotel Austin
Austin Omni

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