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“Excellent Hotel” 5 of 5 stars
Review of Omni Austin at South Park

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Omni Austin at South Park
4.0 of 5 Hotel   |   4140 Governors Row, Austin, TX 78744 (South Austin)   |  
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Ranked #33 of 187 Hotels in Austin
Tomball, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Excellent Hotel”
5 of 5 stars Reviewed 2 days ago NEW

This was worth every $ and then some. 4 star service at 2 start pricing. Felt very welcome and comfortable through out the entire stay. Everyone was as friendly as could be. Loved the breakfast with the option to have the chef cook it fresh off the grill for you. Definitely plan on staying here on my next visit

  • Stayed December 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

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347 reviews from our community

Traveler rating
    192
    87
    46
    16
    6
See reviews for
75
66
10
165
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Cincinnati
Contributor
16 reviews 16 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

One of the nicest hotel staff we have ever encountered. Very good value for the price. The pool is awesome. We included the breakfast which was fabulous every morning. Ample selection and amount - never ran out and hot food was always hot. Special shout out to Addie, Sixto and Christy in the breakfast room for outstanding service. The rooms could use some sprucing and brightening up, but were clean and comfortable.

  • Stayed November 2014, traveled as a couple
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed 5 days ago NEW

It was great - just as promised. Great price. Nice area. Easy to get to. Room was very comfortable. Room Service was prompt and yummy. Staff was friendly. Spa service was excellent. Big pool. lots of parking out front. Will return to this hotel in the future!

  • Stayed December 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed 5 days ago NEW

The staff at the Omni hotel is one of the best I've come across. The accomodations met my expectations and I had an excellent stay at this hotel. The location of the hotel made it easy for me to access Ben White highway and avoiding IH35 trafic.

  • Stayed December 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newport Beach, United States
1 review
2 of 5 stars Reviewed 1 week ago NEW

Good location near my meetings but as close to the highway as a building can be. Loud. Older and badly in need of a refurbish. Cool lobby bar location idea but not well appointed. Rooms are old and no outlets or decent radio. Desk chair really old - not a business-traveler quality room at all. Staff is average to OK.

  • Stayed December 2014, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, Ca
Top Contributor
70 reviews 70 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 1 week ago

My husband and I stayed here for a conference. We were expecting to be in downtown near the convention center. We had to take a taxi to go anywhere, as we did not rent a car. If you have transportation, then this hotel would be acceptable. There is really nothing worth mentioning. The pool looked nice, but we did not use it. We ate breakfast in the restaurant our last morning there and it was tasty. I would not stay here again, though.

  • Stayed October 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Service
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April Z, Manager at Omni Austin at South Park, responded to this review, 1 week ago
We are so sorry we fell short of your expectations in any way. Thank you for taking the time to complete a review of our hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Katy, United States
1 review
3 of 5 stars Reviewed 1 week ago

Everything about the hotel was very nice. However you might have read about the traffic noise. They are not kidding it is overpowering. So if you have any trouble sleep I would give it a pass. I normally don't have any issue at all with noise keeping me awake. But coupled with strange place and a bed that had a valley in the center it just really did not work. Read the first sentence again.

  • Stayed December 2014, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
April Z, Manager at Omni Austin at South Park, responded to this review, 1 week ago
As stated in my email to you, I am so sorry for the issues you experienced. I have placed a note in your profile to ensure any future stays are blocked to the quieter side of the hotel and for us to check your mattress. Our mattresses were replaced at the beginning of the year and should have no wear on them. Thank you for taking the time to review our hotel, we hope we will have another opportunity to host you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Omni Austin at South Park

Address: 4140 Governors Row, Austin, TX 78744
Phone Number:
Location: United States > Texas > Austin > South Austin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Spa Hotel in Austin
#9 Luxury Hotel in Austin
#10 Best Value Hotel in Austin
#24 Family Hotel in Austin
#25 Romantic Hotel in Austin
#26 Business Hotel in Austin
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Omni Austin at South Park 4*
Number of rooms: 313
Reservation Options:
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Also Known As:
Omni Austin At South Park Hotel Austin
Omni Hotel Austin
Austin Omni

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